- Be at least 18 years old or older
- Have a High School Diploma or GED
- Legally authorized to work in the United States for any employer without sponsorship
- Two years in an airline customer service position or two years in an instructor-type position. Prefer supervisory or managerial experience, but not required
- Excellent communication, editing and writing skills with emphasis on quality and thoroughness
- Energetic, creative, individual; proponent of change
- Skills for developing quality programs and people
- Applicant may not have any current counseling statements or similar disciplinary action in personnel file
- Willing to travel extensively
- Ability to work well under pressure
- Team-player, people oriented
- Innovative, self-motivated
- Previous facilitated learning development experience helpful
- Proficient in MS Word and Excel
- Type at least 30 words per minute
- Working knowledge of Microsoft PowerPoint, Flash and other development software helpful
- Familiar with customer service and SkyWest philosophy
- Thorough knowledge of all policies as outlined in all station and operations manual
- Possess current knowledge of all FAA/TSA or other federal mandates; including, but not limited to:
- Disabled Passengers
- Security
- HazCom
- Baggage operations
- Air Cargo operations
- DG/HM
(Specifics covering each of the above can be found in the current Customer Service Training Outlines, Station Manuals, Operation Manuals, Passenger Service Manuals.)
Physical and Other Requirements
- Ability to travel
- Ability to periodically stand, walk and sit
- Pay is $37,000 - $42,000 based on years of service with SkyWest Airlines
- Please send cover letter to natalie.nolan@skywest.com
To apply, please complete the on-line application (qualified applicants will be contacted).
This job posting may have an additional video interview requirement. Please monitor your email and junk folder for additional instructions.