Summary of AccountabilitiesMaintenance Technical Sales will play a crucial role in our operations, ensuring accurate and efficient management of quotations, contracts and customer support within our FAA Part 145 repair station.
Primary Duties and Responsibilities- Prepare timely and accurate quotes for Maintenance and Modifications utilizing OEM maintenance manuals, Illustrated Parts Catalogs, manufacturers installation instructions, and previous contract/quoting data
- Oversee the entire quote lifecycle, including drafting, negotiation, execution, and maintenance.
- Utilize Corridor Aviation Systems Software to draft and produce customer RFQ’s.
- Ensure compliance with FAA regulations, company policies, and industry standards.
- Collaborate with management team to address quote-related issues and mitigate risks.
- Coordinate with internal departments to determine cost estimates and pricing strategies.
- Maintain a comprehensive database of STCs (Supplemental Type Certificates) and SBs (Service Bulletins) for reference during quoting and contract management processes.
- Organize and manage documentation related to customer contracts, quotations, and vendor communications.
- Serve as a point of contact for customer inquiries, providing exceptional customer support and addressing concerns promptly.
- Foster positive relationships with clients to enhance satisfaction and encourage repeat business.
- Utilize Microsoft Suite (Word, Excel, Outlook, etc.) proficiently to create, edit, and manage documents, spreadsheets, and emails.
- Assist with administrative tasks related to contract administration, quoting processes, and general office operations.
- Various other duties as assigned.
The above statements are intended to describe the general nature and level of work of the job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of this position.
Education and Experience- 10+ years of experience working in Aircraft Maintenance, Aviation Industry
- 5+ years of sales, with an aviation related background
- Bachelor’s Degree preferred but not required
- Strong prospecting Face-to-face cold call experience with charismatic telephone skills
- Possess strong knowledge of all business and general aviation airframes
- Demonstrated prospecting and closing skills
- Ability to travel without limitations
- Possess a strong energy, motivation, enthusiasm, professional demeanor, motivated, and outstanding organizational skills
- Must possess and maintain a current and valid license
- Meet the requirements of Airport Authority to be receive a badge and have no ramp restrictions.
- Previous experience in an FAA Part 145 repair station environment, quoting, contract administration, aviation parts sales, or customer sales/support
- Basic knowledge of FAA Part 145 repair station operations
- Familiarity with OEM maintenance manuals, Illustrated Parts Catalogs, manufacturer’s installation instructions, etc.
- Understanding of STC, SB, Service Instruction installation data
- Proficient in Microsoft Suite
Communication SkillsAbility to read and comprehend detailed instructions, correspondence, and memos. Ability to write clear, concise correspondence. Ability to effectively present information, presentations during one-on-one to customers, meeting group sizes, clients, and other employees of the organization. Good grammar and spelling skills.
Physical RequirementsProlonged periods of sitting at a desk. Must be able to lift up to 15 pounds at a time.
Additional Requirements or SkillsEqual Opportunities
Equal Opportunity Employer, including disability and protected veteran status.
Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.
This employer uses E-Verify.
