Inside Sales Representative

Job Description:

Tasks

Within the operational targets the Inside Sales Representative performs the following duties:

Enters into transportation agreements with customers
Processes customer requests and performs bookings
Books standard and special products
Makes quotations for ad hoc pricing requests

Consults customers in finding the right product, and pro-actively sells customer-oriented transport solutions in collaboration with the Handling department and in close co-operation with Outside Sales
Has responsibility for accounts
Arranges ex-works pick-ups
Assists in acquiring new accounts and new business by proactively following up inbound calls
Supports sales team
Joins Outside Sales Representative on sales visits
Processes charter requests
Manages account data in the CRM tools and communicates updates to relevant stakeholders
Actively pushes the eChannel usage and follows up Spot Quotes
Acts (together with the CST) as touch point for claims and complaints towards the customer and forwards the requests to the respective departments
Participates in local sales events

Requirements

The ideal Inside Sales Representative should meet the following requirements:

High school diploma/GED required
Bachelors degree desirable
1-2 years of cargo experience or equivalent
Excellent written and spoken English and French language skills required
Knowledge of German language desirable
Industry knowledge (Airfreight, Logistics, Transportation, Sales) required
Advanced IT knowledge, preferably including MS Word, Excel, PowerPoint, and Outlook
Knowledge of all relevant LH Cargo systems

*Must possess a legal work permit in France

Company

About Lufthansa Cargo AG

Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.

www.lufthansa-cargo.de

Job Ident #: 115980

Company Details

Lufthansa

Wadowicka 3B
Krakow, Malopolskie Poland, International 30-347 International
www.lufthansa.com/us/en/homepage

Lufthansa Global Business Service

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Job Info

Location

Paris, France, International

Type

Permanent

Company Details

Lufthansa

Wadowicka 3B
Krakow, Malopolskie Poland, International 30-347 International
www.lufthansa.com/us/en/homepage

Lufthansa Global Business Service