Tasks
As part of the eOperations Support team you will be consulting the flight crews on questions in relation to digital tools that are provided by SWISS. You will resolve questions and technical issues in direct contact with the crews and help to ensure a smooth operation of the devices and apps.
- Consulting and support of flight crews in regards to SWISS tablets and applications
- Receiving, managing and resolving hardware and software problems
- Coordination of problem solving with internal and external service partners
- Ensuring stable operation of devices and applications
- Provisioning of required documentation
- Supporting the continuous development of devices and applications
- Updating of board documentation in the aircrafts
Benefits
Attractive company pension scheme, Subsidized parking or public transport, 13th monthly salary, Company health management, 25 days of annual vacation, Flight benefits, Diversity programmes, Paid maternity and paternity leave
Requirements
- Completed apprenticeship as computer scientist or similar education
- Further education or experience in the area of IT service management as advantage
- Profound knowledge of tablets and applications (Microsoft/Apple)
- Experience and motivation in problem analysis and problem solving
- Ability to explain technical content in an understandable manner
- Fascination for IT trends
- Open and friendly personality with ability to remain calm even in hectic situations
- Open for working in shift operation (06:00 to 23:00, Mon to Fri)
- Driver license cat. B required in order to drive to the aircrafts
- Excellent reputation required for airport badge
- Very good spoken and written German and English skills
For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.
Company
About Swiss International Air Lines AG
It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.
www.swiss.com
