SAP Product Owner - SAP 4 HANA
Samlesbury, Blackburn
6 months initially
60.61ph inside IR35 / Umbrella

Candidates must be willing to undergo the security clearance checks required for the role.

Role Description
An opportunity has arisen for a SAP Product Owner to be based in the UK within the AIR Business Systems Competency Centre.

As the SAP Product Owner you will be supporting a SAP4HANA solution that has been recently deployed to a number of the client’s partners/entities.

The successful candidate will be able to integrate with the customer community, IM&T Support Teams and 3rd party IT Partners.

This role will provide exposure to a range of stakeholders and their suppliers.
As this is a new role the successful candidate will play a key part in shaping the role and defining the optimum operating model and processes based on previous experience gained in a similar role.

What we’re looking for in you:
The successful candidate will be a highly motivated, proactive individual with extensive experience of managing and supporting SAP products. You will have the ability to communicate confidently at all levels.

You will have the ability to work with a wide range of stakeholders and present ideas in a user-friendly language.

Experience of working in a customer focussed, collaborative environment is essential and you must be able to prioritise and execute tasks working across multiple tasks/projects/activities in parallel.

Core Duties
Typical duties include (but are not limited to):
The successful candidate will be required to perform tasks suitable to the internal level of this role.
The role will contain, but will not be limited to, the following:
Your main responsibilities as SAP Product Owner will involve:
• Defining and prioritising requirement based on customer insights, commercial value, and technical feasibility—supported by clear business cases.
• Collaborating with delivery partners to identify the best-fit technical solutions to meet both customer and business needs.
• Ensuring incidents/defects are being accurately recorded and effectively managed in line with the SLA.
• Reviewing trends and recurring issues to identify and address knowledge gaps or training needs.
• Reporting progress on incidents and changes via an integrated roadmap/product backlog.
• Defining User Stories that can be used in assessing and understanding the impact of potential issues and proposed changes.
• Coordinating User Testing following software updates/changes.
• Understanding cross-functional/cross entity impacts, ensuring smooth transitions of projects into BA

Knowledge, Skills and Qualifications
Knowledge:
• In-depth industry knowledge gained through equivalent role supporting SAP implementations.
• The ability to determine key product features and prioritise them according to the product’s objectives and the available resources.
Desirable:
• Familiarity with IT trends and good practice

Skills:
• Strong customer focus with ability to understand customer requirements, expectations and align them
• Understanding of IM&T / software development lifecycle (including methodologies e.g. Agile)
• Good written and oral communication skills.
• Strong leadership skills with the ability to interact with the development team while working closely with the other stakeholders to meet the products objectives.
Desirable:
• Information Systems / Engineering diploma / degree – or equivalent, would be advantageous