Every WestJet journey has the potential to enrich lives; a career with us is no exception. 

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now were going global. 

Join us, this is where your story takes off.

Overview of role: 

We are seeking a Product Owner to join our Digital team and support the Communications portfolio, including westjet.com, marketing and guest support widgets, and content. This individual should exhibit a high standard of excellence, enjoys challenges, and is results-driven. The incumbent must be highly motivated and demonstrate the ability to work in an agile environment.   

Working alongside the Product Manager, the Product Owner will be the champion of their digital channel performance and delivery. As the Product Owner you will be responsible for defining the product’s capabilities and features based on the product’s overall vision and support the delivery of the product roadmap.  This opportunity will enable working in collaboration with our partners, internal stakeholders, and team members across the Digital team including, but not limited to Digital Analytics, User Research, Design and Technology delivery teams.

Key deliverables include:  

• Writing user stories, creating and prioritizing features within the product backlog 
• Provide day to day support on the implementation of large-scale projects  
• Defining key metrics for digital initiatives and projections/estimated impact, while serving as a champion for digital channel performance  
• Research, recommend and lead implementation, where applicable, and suggest enhancements based on the analysis of competitive digital channels and industry trends 
• Manage relationships with internal and external stakeholders to support and deliver digital initiatives  
• Influence and assist on strategic vision for WestJet through assigned digital touch points  
• Provide analysis and implementation recommendations for all digital enhancements  
• Proactively present key digital reports to stakeholders, and outline recommendations  
• Knowledge, advocation and delivery of brand tone and digital styling across all digital touch points  

 Experience and qualifications:  

• Recognized Diploma at a College/Technical School or Bachelor’s Degree (Technical/Business/Science)  
• Minimum 2+ years of experience working in digital or emerging technology  
• Experience managing/working with 3rd party partners and vendors  
• Excellent detailed written and verbal skills 
• Advanced knowledge in the following practice’s: 
• User Experience within responsive design  
• SCRUM/Agile Development  
• Web Analytics and KPIs  
• Digital commerce in the travel industry or other e-commerce industries  
• Project management 

The benefits of being a WestJetter:  

WestJet provides all WestJetters with a competitive total rewards package.  On top of that, we offer:   

• A fun and friendly culture with colleagues who work together to win  
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs  

Think we are a fit?  Apply now!  

About WestJet Group of Companies  

Together with WestJets regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.   

Our Safety Promise  

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.  

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJets operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJets Alcohol and Drug Policy.   

Our Commitment to Diversity and Inclusion  

We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know.  We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.  

For more information about everything WestJet, please visit WestJet.com.  

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