The Network Technician’s responsibilities include troubleshooting hardware, software, and network issues, managing network settings, maintaining network equipment, and implementing network security measures. This role requires the ability to obtain TS/SCI clearance.

The ideal candidate should be able to diagnose and resolve problems quickly, have excellent problem-solving skills, and the ability to work well under pressure. Proficiency in managing network devices such as routers, switches, and servers is essential. Familiarity with facilities operations systems a plus to include such systems as SCADA, PSAM, fire alarm systems, elevator control systems irrigation and other systems a plus.

• The Computer Operator III processes a range of scheduled routines.
• In addition to operating the system and resolving common error conditions, this worker diagnoses and acts on machine stoppage and error conditions not fully covered by existing procedures and guidelines (e.g., resetting switches and other controls or making mechanical adjustments to maintain or restore equipment operations).
• In response to computer output instructions or error conditions, the Computer Operator III may deviate from standard procedures if standard procedures do not provide a solution and refers problems which do not respond to corrective procedures to a person of supervisory or higher individual contributor level.
• Install, configure, and maintain network equipment and services.
• Diagnosing and resolving network issues, ensuring seamless data communication and connectivity.
• Perform network maintenance and system upgrades.
• Make hardware and software updates.
• Move equipment as needed in the facility, relocate or rearrange hardware as the mission changes.
• Monitor system resource utilization, trending, and capacity planning.
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.

• Proven work experience as a Network Technician or similar role in IT.
• Familiarity with Microsoft Office applications.
• Will need to interface with multiple stand-alone vendor systems.
• Knowledge of fire alarming, elevator, SCADA, water filtration, building management, gas detection, and irrigation systems is desired.
• Experience with network diagnostic, monitoring and analysis tools.
• Solid understanding of network operating systems.
• Ability to effectively communicate orally and in writing in a professional and effective manner.
• Must be a U.S citizen.
• Must be able to obtain TS/SCI.
• Degree in Computer Science, Information Technology or related field.
• Certification in IT or Network architecture.

Physical Demands:

• Must possess mobility to.
• Work in and around a multi-floor, multi-level building, operate a motor vehicle and drive on public surface streets, Perform light to medium physical work.
• Work in confined spaces and around machines, climb and descend ladders, stairs, and ramps,
• Operate various hand and power tools and equipment, and send and receive communication through printed material, computer screen, in-person, and over telephone or radio.
• The position involves field work requiring frequent walking in operational areas to identify problems or hazards.
• This position performs approximately 50 office-related or administrative tasks, including computer-based system monitoring, report generation, training, reading and interpreting data and technical specifications, and documentation retention tasks.
• Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate tools and equipment.
• Tasks require worker to bend, stoop, kneel, reach, climb, and stand for prolonged periods to perform work and inspect work areas.
• Employees must possess the ability to occasionally lift, carry, push, and pull materials and objects weighing up to 50 pounds, or heavier weights with the use of proper equipment.
• Employees work in and around buildings and facilities and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes.
• Employees may interact with staff and/or public and private representatives and contractors in interpreting and enforcing departmental policies and procedures.

Work Where it Matters

Akima Intra-Data (AID), an Akima company, is not just another federal logistics services provider. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At AID, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, AID provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, AID delivers flexible, full-spectrum facilities, maintenance, and repair and logistics services that enable our customers to reduce operating costs, improve productivity, and enhance the value of their existing assets.

As an AID employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.