Join our Intercruises Team in Sydney and lead the delivery of exceptional cruise experiences across the region. Reporting to the Managing Director, youll oversee end-to-end operations while driving business development and shaping our regional strategy.

ABOUT OUR OFFER
Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

• Youll lead operational teams across all ports in the region, ensuring seamless on-the-ground delivery of cruise services and products.
• Working closely with operational hubs, central platforms, and other regions, youll implement our company operating model throughout the area.
• Serious operational incidents will be yours to handle, minimising client impact while ensuring stakeholder safety remains the top priority.
• Through vigilant negotiation of supplier contracts, youll work with local teams to maintain adequate product capacity within budget.
• Youll drive commercial activities with the business development team, lead client contract negotiations, and ensure timely responses to RFPs in close coordination with Key Account Managers.
• Continuous product development will be at the heart of your role, focusing on shore excursions, land programs, and creating new products aligned with client needs and industry trends.

ABOUT YOU

• You bring proven experience in the cruise industry, with a focus on excursions and ground handling.
• Your proven ability to manage teams and deliver results speaks for itself.
• Youre comfortable leading change and remain resilient when facing ambiguity or setbacks.
• Juggling strategic priorities and projects while managing day-to-day operations comes naturally to you.
• Your excellent verbal and written communication skills in English and Spanish enable you to connect with diverse stakeholders.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

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