Tasks
You are responsible for ensuring a smooth turnaround process and optimal coordination of all interfaces in ground handling operations. The focus is on punctuality of all individual activities.
- Ensure safe, compliant, efficient and customer-oriented ground operations below the wing
- Management of critical flights (Slot, night ban, crew duty etc.) defined by Hub Control Center, Duty Station Management or by your own assessment
- Enforcing measures and decisions towards interfaces
- Identifying possible disruptive factors and making necessary decisions or implementing corresponding countermeasures
- Coaching of interfaces in terms of process adherence, process improvement and safety
- Reporting & continuous improvement
- Optimization proposals to increase punctuality and customer satisfaction
- Ramp Surveillance
Benefits
Attractive company pension scheme, Subsidized parking or public transport, 13th monthly salary, Company health management, 25 days of annual vacation, Flight benefits, Flexible workhours and part-time working models, Diversity programmes, Paid maternity and paternity leave
Requirements
- Profound knowledge of ground operations and their processes, preferably in ramp handling or load control
- Several years of experience and further training in the aviation industry
- Completed vocational training or higher education
- Altéa FM/CM knowledge is an advantage
- Very good spoken and written German and English skills
- Team player, high level of flexibility and commitment
- Strong assertiveness and ability to deal with conflict
- Motivator and team player
- High social competence and diplomatic attitude
- IT-affinity is an advantage
- Willingness for shift work, 7-days between 05:30-23:30
For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.
Company
About Swiss International Air Lines AG
It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.
www.swiss.com