Commercial Jet Inc., is a leading independent FAA approved and EASA recognized line and heavy maintenance, repair & overhaul (MRO) solutions provider for passenger and cargo aircraft. Commercial Jet Inc. is known for our reliable and expert service for more than 20 years. We have earned the trust of the world’s leading airlines, owners and operators. Our skilled professional team delivers fully integrated high-value aviation service solutions customized to the specific requirements of each customer. As one of the largest aviation service providers in South Florida, Commercial Jet’s team can accommodate multiple wide-body and narrow-body aircrafts, reducing out-of-service time for our customers, including the world’s leading airlines, as well as aircraft owners and operators. Commercial Jet specializes in heavy maintenance and modification services, complete airframe inspections, freighter conversions, interior modifications and avionics upgrade programs.
Our service team includes some of the most talented FAA-certified structural, electrical, avionics and A&P technicians, along with specialists in aircraft modification and maintenance programs. We are currently looking for talented individuals to join our maintenance team as Shift Manager. The Shift Manager responsibilities will include but will not be limited to the following:
- Reporting to the Director of Maintenance, the Shift Manager oversees the HMV (Heavy Maintenance Visits)/Modifications and Line operations.
- He/she ensures the coordination of work between shifts so that workflow continues efficiently and without disruption.
- The Shift Manager will make sure that all facility/line personnel carry out their respective duties in full accordance to company policies and procedures with the objective of delivering high quality work with safety being their uncompromised priority.
- Ensure the highest quality service, safety standards and performance, with the objective of exceeding customer satisfaction in the re-delivery of airworthy, reliable and clean aircraft, in a timely manner.
- Provide leadership and direction to Project Managers and Leads to ensure high quality on-time re-delivery of aircraft in accordance with the Company’s policies and procedures and in compliance with FAA and OSHA regulations and guidelines.
- Lead, coach and mentor direct reports and their subordinates to consistently deliver excellence in their undertaking as individuals and team players.
- To ensure commitment and accountability at all levels in execution of both work and accurate supporting documentation.
- Ensure the facilities are kept to the highest standards of safety, compliant at all times, enforcing regulations and practices to avoid accidents.
- To deal with offenders in the appropriate manner in line with corporate policies.
- To ensure that good housekeeping practices are enforced at all times with an objective of securing an environment conducive to employee well-being.
- Strive for continuous process improvements and increasing efficiencies in execution and delivery.
- Maintain close communication with the Director of Maintenance, notifying him/her of any issues/incidents as soon as these occur.
- In coordination with the Director Quality Assurance & Safety and Director Production, establish production planning for each aircraft to be serviced in accordance with the Workscope.
- Review daily personnel performance and progress on aircraft to determine if any alteration to the plan and schedule is necessary.
- Collaborate with the Director Quality Assurance & Safety and his Training Specialist to establish On-The-Job Training Programs (OJT) for maintenance personnel and coordinate participation in training programs as appropriate. Participate in relevant development training including General Familiarization Certification.
- Establishes efficient work schedules of all assigned personnel with effective coverage for job execution, in accordance with the production plan.
- Establish performance metrics, goals and performance evaluation processes in line with corporate policy.
- Conduct regular meetings with Project Managers and Operations personnel concerning operational requirements and activities, clearly establishing objectives and actions.
- Deal with Customers in a cordial, respectful and professional manner, and to see to it that all personnel behave accordingly.
- Ensure that tools and equipment are correctly used and handled by operations personnel for both safety and to reduce breakages, wear and tear.
- Meet with Customers when required, keeping them appraised of their parts acquisition and specific inventory as needed.
- Collaborate with other managers in delivering the highest quality repair station service.
- Support the Director Maintenance with other business activities as needed.
- To Lead by example at all times; through professional behavior, integrity, commitment to the company and compliance with its policies.
- The Shift Manager will have numerous Project Managers and their Leads reporting (numbers depend on Aircrafts in maintenance during the shift). Personnel to be managed include sub-contractors.
