Job Description

Sr. Lean Manager

The Senior Lean Manager plays an integral role in executing the Company’s lean transformation strategy.  The Senior Lean Manager is a coach, liaison, lean technician and advocate for the identification and execution of the company strategy. This position is expected to pull from a vast toolbox including lean and project management to develop a culture of continuous improvement through coaching the organization.

Roles and Responsibilities

•  The Senior Lean Manager works with the Leader of Strategy and Execution and Leadership to:
  • align and synchronize the company’s lean mission in a capacity supportive of business strategy;
  • support and execute the process of setting the business strategy and key initiatives and partner with teams to execute those initiatives with a lean mindset;
  • assist in identifying and establishing procedures, policies, and strategies in support of consistency and standardization of a companywide LEAN program
• Serve as a facilitator, educator, advocate, consultant, and accountability partner for Lean, driving the understanding and application of Lean principles and tools across the entire business.  This includes:
  • Collaboration with functional leaders and their teams to develop lean culture and drive continuous improvement consistent with overall company initiatives and priorities.  
  • Establishing functional transformation plans and leader transformation plans based on the prioritized gaps and developing new or improved process capability through the application of the lean toolset (daily management, etc.).
  • Encouraging learning and risk taking for continuous improvement
• Design curriculum, teach and promote lean principles and tools to progress our lean culture and develop capacity within the business
• Practice/role model lean principles and tools
• Maintain proficiency in the latest Lean approaches through networking and participation in the Lean organization within GE; networking and participation with external resources, conferences, and organizations

Required Qualifications

• 10 years of experience solving complex problems and transforming business performance and process through the application of Lean techniques. 
• Experience in financial services and insurance.
• Lean practitioner, capable of facilitating problem solving events and coaching the core tools such as Daily Visual Management, structured Problem Solving, Value Stream Mapping, Standard Work and Transactional Process Improvement. 
• Proven to be effective driving outcomes in large, matrixed organizations – understands how to navigate geographies, cultures, relationships, etc. Can drive work around the world because they are accountable, trustworthy, credible, committed, and intellectually agile. 

Desired Characteristics

• Change agent, able to show the value of lean and gain buy-in, demonstrate immediate impact and drive cultural change within the business.
• Highly collaborative person, comfortable with constructive conflict and debate normally associated with change.
• Critical thinker with the ability to bring others along, even those with conflicting priorities. 
• Experienced working through complex change and tough situations; bringing a will to win with strong followership. 
• Strategic mindset with hands-on approach
• Excels at coaching leaders as well as individual experience working in a fast-paced environment.
• Big picture thinker who can thrive in a matrix environment. 
• Ideally built and/or designed business system for global organization
• Excellent time and project management
• Proven ability to bring order and structure to function and organization quickly. 

Additional Information