Job Description

Essential Responsibilities

• Contract and customer subject matter expert supporting all phases (proposal creation to contract closeout) of International Direct Commercial Sale contract management. Projects include negotiations (terms, price, schedule, etc.), managing customer issues/relationships, claims, & disputes.
• Requires strong customer awareness and is expected to influence the development & execution of strategy, balancing business impact with adherence to policy.
• May lead functional teams or projects with varying risk, and/or complexity. Communicates difficult concepts and may influence others options on particular topics. May guide others (especially customers) to consider a different point of view.
• Impacts the team’s ability to achieve service, quality and timeliness of objectives. Work is subject to functional policy objectives. Regularly advises management in the function and/or in the business. Has a supportive role in decision making about important subjects. High levels of evaluative judgment are required to achieve outcomes required.
• Uses high level of judgment to make decisions and handle complex tasks or problems that impact the function. Has ability to assess quality of information given and ask pertinent questions to stakeholders. Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decision.

Qualifications/Requirement

• Sound experience in Contracts and customer relationship management.
• Knowledge level is comparable to a Masters degree from an accredited university or college (or a Bachelors degree with relevant experience).

Desired Characteristics

• Team player
• Excellent oral and written communication skills
• Knowledge of doing business in the MENAT region
• Familiarity with GE/GE processes and policies
• Humble, respectful, receptive, agile, eager to learn
• Transparent, shares critical information, speaks with candor, contributes constructively
• Focused, quick learner, strategically prioritizes work, committed
• Leadership ability: strong communicator, decision-maker, collaborative
• Problem solver, analytical-minded, challenges existing processes, critical thinker

Additional Information