IndiGo is India’s largest and most preferred passenger airline and amongst the fastest growing airlines in the world.We have a simple philosophy: offer fares that are affordable, flights that are on time, and provide a courteous and hassle-free travel experience across our unparalleled network. We show that low cost does not mean low quality. With our fleet of over 320 aircraft, we operate well over 2000+ daily flights, connecting over 118 destinations (of which 32 international), welcoming 100 million customers on board last year. We have an industry leading on-time performance and one of the highest customer NPS in the Indian spanet. At IndiGo, we will continue to extend our scope, by spreading our wings internationally, developing from a domestic carrier to a global aviation giant.

Job Summary

• The Program Manager will lead multiple technology-driven projects and programs across IndiGo’s B2C spanetplace ecosystem, ensuring timely, efficient, and high-quality delivery. This role is responsible for overseeing end-to-end project management, from planning and execution to delivery and closure while maintaining alignment with business goals and stakeholder expectations.
• Collaboration with cross-functional teams including product, design, development, QA, and business stakeholders to ensure seamless execution of projects within scope, time, and budget. A strong technical foundation, analytical mindset, and leadership capability are essential to succeed in this role.
• Experience in Aviation, Travel, or Hospitality-related projects will be an advantage, as will exposure to consumer-facing (B2C) platforms and digital transformation initiatives.

Roles & Resposibilties

Program & Project Management:

• Lead end-to-end delivery across multiple projects, ensuring all initiatives are executed on time, within scope, and within budget.

Strategic Planning & Execution:

• Define project goals, success metrics, and roadmaps aligned with business objectives and spanetplace strategy.

Resource & Budget Management:

• Oversee allocation of budgets, manage vendor relationships, and ensure optimal resource utilization.

Agile Delivery:

• Facilitate sprint planning, retrospectives, and daily stand-ups to drive collaboration and accountability within delivery teams.

Risk & Issue Management:

• Identify potential project risks, create mitigation plans, and ensure timely resolution of delivery challenges.

Stakeholder Communication:

• Maintain transparent communication with stakeholders through reports, dashboards, and project reviews.

Process Optimization:

• Identify opportunities for automation, process improvements, and performance enhancements to drive delivery efficiency.

People Leadership:

• Mentor team members, foster innovation, and build a culture of ownership and continuous improvement.

Typical Interfaces

• Product & Engineering Teams
• Design & QA Teams
• Business Stakeholders
• Vendor & Partner Teams
• Senior Leadership

Tools & Resources

Project Management Tools: Jira, MS Project, Azure DevOps, Confluence

Communication Tools: MS Teams, Outlook

Reporting & Analytics Tools: Power BI, Excel

Methodologies: Agile (Scrum/Kanban), Waterfall, SDLC Framework

Behavioral Competencies

• Leadership & Team Motivation
• Strong Communication & Stakeholder Management
• Analytical Thinking & Problem-Solving
• Decision-Making Under Pressure
• Adaptability & Continuous Improvement
• Collaboration and Cross-Functional Agility

Qualifications and Experience

Education: Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred)

Experience: 8+ years of overall experience, including at least 2+ years in project or delivery management roles

Technical Expertise

Project Management Tools: Jira, Trello, MS Project, Confluence, Azure DevOps

Methodologies: Agile (Scrum, Kanban), Waterfall, SDLC

Domains: Aviation, Travel, Hospitality, E-commerce, or B2C Marketplace projects

Core Competencies: Budgeting, Resource Planning, Risk Management, Delivery Governance

Technical Understanding: Exposure to web/app platforms, APIs, and enterprise integration projects

Reporting: Proficiency in Power BI, Excel, and project dashboards

At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status.

IndiGo does not charge fees for Job Interviews, Registration, Verification or Offer Letters. All Official communication will be from verified IndiGo IDs (e.g., xxxgoindigo.in). Please report any fake job offer to eco.goindigo.in

At IndiGo we are committed to fostering an inclusive and equitable workplace. All employment decisions are made solely on the basis of merit and qualifications, without regard to a candidate’s gender, race, color, religion, caste, creed, ethnicity, language, sexual orientation, marital status, maternity status, disability, or social and economic background’