About FlightSafety International
FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world’s largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.
Purpose of Position
The Manager, Talent Programs is a key position within the Talent Management Function. They collaborate with other Talent Acquisition leaders, Learning & Development, recruiters, coordinators, HR SMEs and Business Partners, and various functional stakeholders to identify opportunities to improve talent processes, policies and procedures, and lead/execute on strategic department-wide programs, including but not limited to: Internship program, Military/Collegiate Outreach, Contingent Labor, Onboarding, Recruitment Marketing, and/or Performance Management. This position may lead a team to assist in execution of these programs.
Tasks and Responsibilities
- Collaborate cross-functionally to identify opportunities for continuous improvements to talent business operations with a focus on improving customer experiences through standardization, automation, and digitization.
- Lead, coach, and partner with a team of talent coordinators, analysts, and/or recruiters.
- Ensure alignment of talent programs to our talent lifecycle and FlightSafetys employer brand and strategy.
- Project manage continuous improvement and process mapping initiatives for key talent programs across all business units, including the communication timelines for project implementation.
- Provide direct vendor management for operations/compliance vendors (preemployment screenings, talent assessments, etc.) and outsourced labor providers (staffing agencies, search firms, and RPOs/BPOs).
- Develop and maintain department-wide Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and Key Performances Indicators (KPIs) metrics.
- Deliver recurring reports/dashboards on talent KPIs and survey data such as: hiring manager satisfaction, candidate experience, etc.
- Develop and assist in the facilitation of a standardized Talent Acquisition training program to ensure all newly hired/promoted recruiters and coordinators are properly oriented to the organization’s TA processes, technology stack, and third-party tools.
- Develop and continuously improve company-wide onboarding program to ensure new hire success.
- Support background check adjudication, immigration, and onboarding initiatives, as needed.
- Develop/support talent drive programs such as referral bonuses, sign-on bonuses, etc. as needed.