IntroAre you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the
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Manager, Supplier Relationship Management
Job Description:

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why youll love this job

The role sits within the Procurement team in the Finance division and leads a Center of Excellence focused on elevating strategic collaboration with the company’s supplier base. It is responsible for designing, governing, and continuously enhancing supplier management frameworks, tools, and insights that empower category teams and stakeholders across the enterprise. By providing expertise in areas such as supplier performance, risk, sustainability, diversity, spanet intelligence, and broader engagement strategies, the role partners closely with cross‑functional teams to drive consistent, data‑driven, and value‑focused supplier relationships.

What youll do
  • Define and maintain the enterprise Supplier Relationship Management strategy, frameworks, and standards. Enhances Procurement’s ability to manage risk, sustainability, and supplier relationships proactively.
  • Act as a thought partner and advisor to category teams, providing tools, templates, training, and best practices. Enables category teams to focus on strategic sourcing by providing scalable SRM capabilities and insights.
  • Support change management and adoption of SRM processes across the Procurement organization.
  • Serve as a central point of coordination for supplier‑related initiatives that span multiple teams or functions.
  • Establish governance models for supplier segmentation, performance management, risk assessment, and engagement cadence.
  • Ensure SRM practices align with Procurement strategy, goals, and external regulatory or ESG expectations.
  • Lead the development and evolution of supplier performance scorecards, KPIs, and review processes. Improve supplier performance, transparency, and accountability across the enterprise.
  • Enable consistent performance measurement and business reviews across categories.
  • Translate supplier data into actionable insights to support decision‑making and value creation.
  • Partner with internal stakeholders to integrate supplier risk, sustainability, and compliance considerations into SRM practices.
  • Support supplier sourcing initiatives by providing data, reporting, and governance models.
  • Monitor external spanet intelligence and supplier trends to proactively inform Procurement strategies.
  • Measure and communicate the impact of SRM initiatives on supplier performance, risk mitigation, sustainability outcomes, and overall value.
  • Lead, develop, and coach a team of SRM and supplier program professionals.
  • Foster a continuous improvement mindset, identifying opportunities to simplify, standardize, and scale SRM capabilities.
  • Leads cross‑functional collaboration without direct authority over all participating teams.
  • Strengthens Procurement’s role as a strategic partner to the business and suppliers
All youll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor’s degree in relevant field or equivalent experience/training
  • 5 years of relevant experience in Procurement, Supply Chain, Finance, Supplier Management, or a related function
  • Strong experience with supplier performance management, analytics, or supplier governance models

Preferred Qualifications- Education & Prior Job Experience

  • Masters or Professional certification (e.g., CPSM, CSCP)
  • Experience operating within a Center of Excellence or shared services model.
  • Familiarity with sustainability, supplier risk, or supplier diversity programs.
  • Experience working with procurement technology platforms and data visualization tools.

Skills, Licenses & Certifications

  • Ability to be an action-oriented leader with the natural ability and desire to effectively engage employees, stakeholders and suppliers to produce the required results
  • Strong stakeholder and influence management
  • Ability to demonstrate leadership skills with the ability to manage multiple tasks and competing priorities while effectively leading those in the span of care
  • Strong analytical thinking and problem-solving skills for data‑driven decision‑making
  • Ability to be innovative and strategically think
  • Continuous improvement orientation
  • Change management and enablement
  • Knowledge of SAP, Coupa, or other procurement related systems
What youll get

Feel free to take advantage of all that American Airlines has to offer:

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Company Details
American Airlines
1 Skyview Dr.
Fort Worth, Texas 76155 USA
jobs.aa.com
114 Open Jobs Available
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places...

Benefits:
American wants to support you on your life’s journey at work, at home and at play. Whether it’s free financial planning consultations, robust benefits options or help finding a caregiver for loved ones, our team members have access to countless resources — beginning on day one. We understand that in order for you to do your job well, you and your loved ones need to be taken care of — so that’s our priority, too.

Health Benefits
Medical, prescription, dental, vision, and more available on date of hire.

401(k) plan
Available upon hire and depending on the workgroup, eligible for employer contributions after one year.

Travel Perks
Travel privileges for you, your family and friends across the American global network.

Well-being programs
Resources, events and support for your physical, financial and emotional well-being.

Education Foundation
Higher education scholarship grants for eligible dependents.

Family support
Emergency assistance from the Family Fund for you and your family in times of need.

Deals & Discounts
Savings on hundreds of products and services including hotels, electronics, lawn care, cellular plans, and more.

Fly Higher Learning
Programs and online learning platforms to support you on your career journey

Supported Manufacturers:
Boeing, Airbus, McDonnell Douglas

Supported Models:
737, 777, 767, 757, 737, 787, A321, A319, MD-80
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
DFW Airport, Texas, United States
Type
Permanent
Company Details
American Airlines
1 Skyview Dr.
Fort Worth, Texas 76155 USA
jobs.aa.com
114 Open Jobs Available
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places...

Benefits:
American wants to support you on your life’s journey at work, at home and at play. Whether it’s free financial planning consultations, robust benefits options or help finding a caregiver for loved ones, our team members have access to countless resources — beginning on day one. We understand that in order for you to do your job well, you and your loved ones need to be taken care of — so that’s our priority, too.

Health Benefits
Medical, prescription, dental, vision, and more available on date of hire.

401(k) plan
Available upon hire and depending on the workgroup, eligible for employer contributions after one year.

Travel Perks
Travel privileges for you, your family and friends across the American global network.

Well-being programs
Resources, events and support for your physical, financial and emotional well-being.

Education Foundation
Higher education scholarship grants for eligible dependents.

Family support
Emergency assistance from the Family Fund for you and your family in times of need.

Deals & Discounts
Savings on hundreds of products and services including hotels, electronics, lawn care, cellular plans, and more.

Fly Higher Learning
Programs and online learning platforms to support you on your career journey

Supported Manufacturers:
Boeing, Airbus, McDonnell Douglas

Supported Models:
737, 777, 767, 757, 737, 787, A321, A319, MD-80

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