At Surf Air Mobility, were transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we’re pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers.

JOB DESCRIPTION: MANAGER OF LEARNING AND DEVELOPMENT

FLSA STAUS: EXEMPT

REPORTS TO: VP, CUSTOMER EXPERIENCE

WORK STATUS: FULL TIME

Overview:
 Join our Learning and Development team, where every employee’s growth matters! We are dedicated to empowering our distributed workforce through effective knowledge transfer and collaboration. Our mission is to facilitate the exchange of insights between those with expertise and those eager to learn. As a dynamic and supportive team, we focus on continuous improvement while enjoying the process.

This role offers a hybrid work model, with a core requirement of three days a week on-site in our Addison office and the flexibility to work remotely on the other two days, with the option to work in-person on an as-needed basis.

Key Duties:

• Assist in the design and delivery of various training programs for new hires and existing team.
• Support the development and maintenance of e-learning courses and materials.
• Collaborate with team members to assess training needs and identify skill gaps.
• Evaluate learner performance through assessments and feedback.
• Help facilitate engaging training sessions in both virtual and in-person formats.
• Maintain training records and ensure compliance with organizational policies.
• Provide administrative support for Learning Management Systems (LMS) and other training tools.
• Contribute to the enhancement of existing training programs based on feedback and evaluations.
• Research industry trends to inform the development of innovative training solutions.
• Assist in coordinating seminars, workshops, and other learning events.
• Travel to various airports on a monthly basis to conduct trainings or observe.

Requirements:

• Bachelor’s degree or equivalent experience in education, training, or related field.
• 3-5 years of experience in a learning and development or training role.
• 2-3 years Management experience leading a team
• Familiarity with eLearning development tools and Learning Management Systems (LMS).
• Strong communication skills, both verbal and written.
• Ability to work collaboratively and build relationships with subject matter experts.
• Understanding of learning principles and training methodologies.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Dependable and able to work independently with minimal supervision.
• Must be authorized to work in the U.S. per the Immigration Act of 1986.
• Must pass a 10-year background check and pre-employment drug screen per airline and/or company regulations.

Required Software and Tools Experience:

• Microsoft Office and standard classroom and office equipment (PC skills are needed to support the development of training programs and materials).
• Virtual webinar programs such as Zoom or similar applications.
• Learning Management Systems (LMS) experience; Vairkko, Litmos or Learning
• Experience Platform (LXP) for training delivery and reporting. *optional

Miscellaneous Requirements:

• Must be at least 18 years old.
• Must be able to pass a 10-year background check and pre-employment drug screen as required by airline regulations and company policies.
• Must be authorized to work in the U.S. per the Immigration Act of 1968.
• Southern Airways participates in E-Verify.
• Fluency in English.
• Valid driver’s license and reliable transportation.
• Computer, office equipment, phone skills.
• Ability to work within a 24/7 operation, including holidays.
• Must be able to meet all physical requirements related to aircraft weight limitations before and during employment.

Work Environment:

• Day to day you will work virtually, from home.
• Typical in-office or virtual webinar style training environment.
• Approximately 50 travel will be required.

We Will Provide:

• Computer and peripherals needed to perform daily tasks.
• Cell and VOIP phone.
• Expense, Travel Budget, and Reimbursement.
• Travel Benefits.
• Company health, dental and vision plans with an employee contribution and the company paying the majority of the cost. Life insurance policy – premium fully paid by the company.

As A Virtual Employee You Will Provide:

• A quiet room/workspace, free from excess noise.
• Reliable hard-wired internet, capable of operating a computer, printer, VOIP phone and similar devices.
• Desk, chair, and any additional furniture needed.

Benefits:

Competitive Salary: Attractive compensation package based on experience.

Health & Wellness: After 30 days of employment on the 1st of the next month, you are eligible to sign up for medical, dental, and vision insurance, air ambulance coverage, short-term disability, pet insurance, health savings accounts, and company-paid life insurance.

Retirement Plans: Employees can enroll in our company’s 401(k) plan.

Generous PTO: After completion of your probationary period, employees earn 1 day of PTO per month, plus paid holidays throughout the calendar year.

Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including:

• Flight tickets at significant discount, employee and family members can fly our planes (standby space available)
• Discounts on hotels and resorts
• Car rentals at reduced rates
• Discounted cruises
• Addison Office Amenities include: full free on site gym, two indoor pickleball courts, game tables in lobby, on-site day care through Kinder Care, on-site coffee shop, on-site café, free underground parking, easy access to Tollway and George Bush, and great location near restaurants in Addison.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

At Surf Air Mobility, we are committed to building a more inclusive ecosystem that integrates women, people of color, and other underrepresented groups into the cleantech sector and aerospace industry. We strongly encourage applications from qualified applicants and members of underrepresented groups. Surf Air Mobility is an Equal Opportunity Employer; employment with Surf Air Mobility is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Surf Air Mobility participates in E-Verify.

Surf Air Mobility is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status, race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against on the basis of gender, race, or disability.