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DescriptionGet ready for a career at the leading edge of the airline industry! Our Flight Operations team works hard to connect people and unite the world safely, reliably and efficiently every single day. From industry leadership and pioneering technologies to next-level training — our Flight Ops team hires, trains, qualifies and supports the best pilots in the industry. The moments we share in the air and on the ground with our customers and our colleagues make United a special place to work and a great way to fly, together.
Job overview and responsibilities
The Manager of Pilot Award Optimization leads the strategic planning and team production processes involved with the monthly pilot schedule award cycle. The monthly award translates thousands of individual pilot bid preferences into a legal, staffed monthly flying schedule for each pilot. This manager is responsible for leading the team that creates these monthly awards, as well as delivering optimal reserve award coverage across each pilot category, delivering new technology capabilities to enhance our optimization software, and partnering with key stakeholders across United to ensure that a successful award is produced for our pilot population each month.
The manager serves as an integral stakeholder across the Crew Planning production cycle, with the collective goal of producing a strong schedule for our Crew Scheduling colleagues. Through partnership with Workforce Planning, Flight Training Scheduling, Fatigue Management, Digital Technology, and pilot union leadership, this role navigates delivering schedule needs from our pilots alongside contractual and plan requirements to support a strong operation. The manager will also be focused on the continued growth and development of the five planners who create monthly awards.
The manager works closely with Digital Technology and our technology providers to enhance and evolve our optimization tools, shaping the future of pilot awarding. He/she will also work to build our next generation of reporting, presentations, and data analysis capabilities to enable continuous improvement of our planning and awarding.
• Lead the team through the monthly plan production cycle related to trip awards, ensuring close coordination, accuracy and contractual adherence to achieve the plan’s expectations
• Work cross-functionally throughout United (e.g., Workforce Planning, Training Scheduling, Fatigue Management, Digital Technology, union leadership) to ensure viability and efficiency of pilot awards
• Manage and coach a team of planners to support their growth, development, and technological capabilities in the crew award optimization space.
• Develop the group’s capabilities of data management, visualizations, and learnings from each successive pilot award schedule to enhance our future plans, including crew preference learnings, measuring success of each category’s monthly awards, and analyzing monthly reserve coverage for the operation.
• Strategically identify product and process improvement opportunities, generate new ideas for product development, and evaluate and support new technology implementation
QualificationsWhat’s needed to succeed (Minimum Qualifications):
• Bachelors degree or 4 years of relevant work experience
• Aviation/Aeronautics, Supply Chain, Statistics, Economics, Operations Research, Engineering, Business, Computer Sciences, Logistics/Transportation, or related fields
• 3+ years of experience in related role
• 5+ years of airline/aviation business experience, or related field
• Excel proficiency and strong data analysis skills
• Powerpoint experience related to data visualization and storytelling with data
• Strong leadership, communication, and presentation development skills
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualifications
• Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
• Workforce scheduling or planning experience
• Airline/aviation business experience
• Data querying and modelling skills
• Experience with airline planning and scheduling software (Jeppesen, Sabre, Navblue, or other)
• Data visualization dashboards (eg PowerBI)
The base pay range for this role is $102,220.00 to $133,194.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodationsunited.com","industry":"Industry