IndiGo is India’s largest and most preferred passenger airline and amongst the fastest growing airlines in the world.We have a simple philosophy: offer fares that are affordable, flights that are on time, and provide a courteous and hassle-free travel experience across our unparalleled network. We show that low cost does not mean low quality. With our fleet of over 320 aircraft, we operate well over 2000+ daily flights, connecting over 118 destinations (of which 32 international), welcoming 100 million customers on board last year. We have an industry leading on-time performance and one of the highest customer NPS in the Indian spanet. At IndiGo, we will continue to extend our scope, by spreading our wings internationally, developing from a domestic carrier to a global aviation giant.

Job Summary

The Hardware Asset Manager is responsible for the full lifecycle management of the organizations physical IT hardware assets, from procurement to secure disposal. This role is critical for optimizing hardware utilization, minimizing costs, mitigating security risks, and ensuring regulatory compliance. The manager will develop and implement asset management policies and processes, maintain a comprehensive hardware inventory, and provide strategic reports to leadership.

Key Responsibilities

Lifecycle Management:

• Manage the entire hardware asset lifecycle, including planning, procurement, deployment, maintenance, and retirement.
• Develop and implement standardized policies and procedures for handling physical IT assets across the organization.

Inventory and Tracking:

• Maintain an accurate and up-to-date inventory of all hardware assets, including desktops, laptops, servers, peripherals, and mobile devices.
• Oversee the tagging, scanning, and tracking of new assets as they enter the organization.
• Manage asset assignments, transfers, and returns for employees throughout their tenure.

Procurement and Vendor Management:

• Collaborate with procurement and finance teams on budgeting, purchase orders, and hardware acquisition strategies.
• Manage vendor relationships, track maintenance contracts, and oversee warranty claims for all hardware.
• Evaluate and select hardware asset management tools and solutions.

Audits and Compliance:

• Conduct regular hardware audits and reconciliations to ensure the physical inventory matches the asset database.
• Ensure compliance with internal policies and external regulations regarding hardware assets.
• Prepare for and support internal and external audits by providing accurate asset documentation and records.

Asset Optimization and Security:

• Optimize asset utilization by identifying unused or underutilized equipment for redeployment.
• Coordinate the secure decommissioning and disposal of end-of-life hardware, including data wiping and proper recycling.
• Collaborate with the security team to mitigate risks associated with untracked or retired devices.

Reporting and Communication:

• Create and maintain dashboards and reports on asset status, usage, compliance, and cost.
• Provide regular updates and analysis to senior management on hardware inventory and strategic recommendations.
• Communicate effectively with employees to ensure compliance with asset policies.

Required Skills and Qualifications

Experience:

• 10+ years of experience in IT asset management, with a strong focus on hardware.
• Demonstrated experience with hardware asset lifecycle management in a mid-to-large IT environment.

Technical Skills:

• Hands-on expertise with enterprise asset management software (e.g., ServiceNow, Intune ).
• Proficiency in data analysis and reporting, with strong skills in Microsoft Excel.
• Understanding of IT infrastructure, including end-user devices, data center equipment, and networking hardware.

Professional Skills:

• Strong organizational skills and exceptional attention to detail.
• Excellent communication, negotiation, and interpersonal skills.
• Proven ability to work collaboratively with cross-functional teams, including IT, finance, and procurement.
• Strong analytical and problem-solving abilities.

Education and Certifications:

• Bachelors degree in Information Technology, Business Administration, or a related field, or equivalent practical experience.
• Certifications such as Certified Hardware Asset Management Professional (CHAMP) or ITIL v4 Foundation are often preferred or required.

At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status.

IndiGo does not charge fees for Job Interviews, Registration, Verification or Offer Letters. All Official communication will be from verified IndiGo IDs (e.g., xxxgoindigo.in). Please report any fake job offer to eco.goindigo.in

At IndiGo we are committed to fostering an inclusive and equitable workplace. All employment decisions are made solely on the basis of merit and qualifications, without regard to a candidate’s gender, race, color, religion, caste, creed, ethnicity, language, sexual orientation, marital status, maternity status, disability, or social and economic background’