Role Introduction
Reports to: Senior Enterprise Quality Assurance Lead - Functional
Join Cathay as an Enterprise Quality Assurance Lead in our Information Technology Department. You will be the one to drive testing services to meet project requirements across our wide-reaching solutions centres, enhancing experience for our customers across our global network.
Thrive in a dynamic and agile environment that embraces AI and cutting-edge technologies. Our culture fosters teamwork and progressive thinking, while our internal mobility program offers diverse career opportunities.
Leverage your expertise in Quality Assurance (QA) across our solution centres, ensuring we deliver on our brand promise and drive organizational success together with our wide-reaching inflight services teams around the world.
Key Responsibilities
- Enable Agile Teams to exchange knowledge and skills with people across the entire organization
- Drive the outcome that organizations benefit from rapid problem-solving, improved quality, cooperation across multiple domains, and increased retention of top talent
- Comprised of test engineers and developers interested in advancing these skills thru test automation
- Define and monitor QA Governance Framework and Build-in Quality practice
- Define quality measurement (KPI*) to identify quality risks and issues in Agile Team
- Provide expertise on Testing Strategy and Software Quality Assurance to Agile team
- Identify, manage, and escalate quality risks, delivery risks, and compliance issues during PI execution
- Provide guidance to Agile team to resolve quality risks and issues
- Audit ART QA activities regularly and provide uplift training and coaching if needed
- Ensure that the PI executed adheres to the Cathay Agile QA Practice
Requirements
- A minimum of 10 years of IT experience, with at least 5 year experience in Agile project End-to-end Test Management and AgileScale testing
- Experience in defining and driving the development of the Testing Practice
- Experience in Functional Testing QA, including but not limited to System Test, SIT, UAT, Accessibility Testing, Browser Compatibility Testing, and Usability Testing
- Good understanding of the advantages and disadvantages of using different testing technique, like static, specification-based, structured-based, experience-based techniques
- Good understanding of the potential benefits and problems of applying different test types
- Proven experience in leading a team of technology professionals
- Ability to listen and articulate ideas verbally and in written formats to a broad range of audiences
- Ability to ask probing questions and deliver presentations that have impact
- Effective leadership skills for large and multiple project testing engagements
- Strong organizational, writing, and interpersonal communications (assertiveness, consensus building, negotiation)
- Well-developed analytical, problem-solving, and decision-making skills, leveraging both logic and creativity; strong troubleshooting skills; ability to identify patterns and generate ideas
- Focus on the end user’s or customer’s needs; ability to set expectations and understand end users’ behaviour
- Solid experience in business analysis, software development and project management
- Good business domain and industry knowledge
- Excellent in written and spoken English
- Certification of ISTQB/PMP/CISA/ITIL and understanding to WCAG 2.1 with solid examples in test deliveries an advantage
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
