Summary and Objective  

The Drug and Alcohol Program Manager is responsible for the development, implementation, and oversight of the company’s FAA-mandated Drug and Alcohol Testing Program. This role ensures compliance with all applicable federal regulations (including 14 CFR Part 120 and 49 CFR Part 40), promotes a safe and drug-free workplace, and supports the health and well-being of employees in safety-sensitive positions.   

Essential Functions 

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. 

Program Oversight & Compliance  

• Administer and manage the FAA Drug and Alcohol Testing Program.  

• Ensure compliance with DOT/FAA regulations and company policies.  

• Maintain accurate records and documentation for audits and inspections.  

• Serve as the Designated Employer Representative (DER). 

Testing Coordination 

• Coordinate pre-employment, random, post-accident, reasonable suspicion, return-to-duty, and follow-up testing.  

• Liaise with collection sites, laboratories, and Medical Review Officers (MROs). 

Training & Education  

• Develop and deliver training programs for supervisors and employees on drug and alcohol awareness and testing procedures.  

• Provide guidance on recognizing signs of substance misuse.  

Reporting & Auditing  

• Prepare and submit required reports to regulatory agencies.  

• Conduct internal audits to ensure program integrity and compliance.  

Employee Support & Case Management  

• Support employees through the testing and rehabilitation process.  

• Collaborate with Employee Assistance Programs (EAPs) and Substance Abuse Professionals (SAPs).  

Policy Development  

• Review and update company policies related to substance use and testing.  

• Advise leadership on regulatory changes and best practices. 

Skills & Abilities 

• Degree and certifications as preferred. 

Work Environment 

• Office-based with occasional travel to company locations and testing sites.  

• May require availability outside of normal business hours for urgent testing coordination. 

EEO statement  

flyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity. 

Other duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Required Education and Experience 

• Education & Experience  

• Bachelor’s degree in Human Resources, Safety Management, Public Health, Aviation Management, or a related field.  

• Minimum 3–5 years of experience managing a DOT/FAA Drug and Alcohol Testing Program, preferably in an aviation or transportation environment.  

• Experience working with FAA regulations, particularly 14 CFR Part 120 and 49 CFR Part 40.  

• Certifications  

• Certified Designated Employer Representative (DER) strongly preferred.  

• Certification in Substance Abuse Program Management or related field is a plus.  

• OSHA or safety-related certifications beneficial.  

• Regulatory Knowledge  

• In-depth understanding of DOT/FAA drug and alcohol testing regulations.  

• Familiarity with HIPAA and confidentiality requirements related to employee health data.  

• Technical & Administrative Skills  

• Proficiency in managing databases and reporting systems related to drug and alcohol testing.  

• Strong analytical skills for interpreting testing data and compliance metrics.  

• Experience with audit preparation and regulatory reporting.  

• Communication & Leadership  

• Excellent verbal and written communication skills.  

• Ability to train and educate employees and supervisors on program requirements.  

• Strong interpersonal skills with the ability to handle sensitive situations with discretion and professionalism.  

• Organizational & Problem-Solving Abilities  

• Exceptional attention to detail and organizational skills.  

• Ability to manage multiple priorities and respond quickly to urgent testing needs.  

• Proactive approach to identifying and resolving compliance issues.  

• Other Requirements  

• Ability to travel occasionally to training and testing sites.  

• Availability outside of standard business hours for emergency testing coordination.  

• Must pass a background check and be eligible to work in safety-sensitive aviation environments.