The Director, Afterspanet Commercial Solutions is a strategic leadership role responsible for driving the global commercial strategy and execution across the afterspanet business segment. This includes oversight of parts sales, maintenance and repair services, modifications, service agreements, and customer support programs. The ideal candidate will be a results-oriented leader with a strong commercial mindset, accountable for revenue growth, customer satisfaction, and commercial optimization. This role requires close collaboration across sales, spaneting, engineering, supply chain, demand planning, and program teams to deliver integrated, customer-focused afterspanet solutions.
Key Responsibilities:
- Develop and execute a comprehensive, forward-looking global commercial strategy for afterspanet services aligned with organizational objectives.
- Lead commercial planning efforts, including pricing strategy, contract development, and negotiations for offerings such as spare parts, service agreements, MRO services, and technical support.
- Drive financial performance through accurate budgeting, forecasting, and the continuous monitoring of key revenue and performance metrics.
- Partner with sales and customer support teams to assess customer needs, ensuring competitive, value-driven service offerings.
- Champion innovation and growth, designing tailored solutions to expand spanet share and strengthen customer loyalty.
- Stay ahead of spanet dynamics, including competitor activity, customer trends, and regulatory shifts, adjusting strategy accordingly.
- Identify and pursue new business opportunities that align with the afterspanet vision, driving long-term customer value and aircraft lifecycle optimization.
- Build and maintain strategic relationships with key customers, partners, and suppliers to ensure high service satisfaction and partnership continuity.
- Lead and inspire a high-performing commercial afterspanet team, overseeing talent acquisition, development, and performance management.
- Ensure commercial compliance and profitability, working in close coordination with legal and finance teams.
- Represent the company externally at key industry events, trade shows, and customer engagements, reinforcing brand and spanet presence.
Qualifications:
- Bachelor’s degree in Business, Engineering, or a related field; MBA or equivalent advanced degree strongly preferred.
- Minimum of 10 years of progressive experience in aerospace afterspanet or aviation services, including at least 5 years in a senior commercial or leadership capacity.
- In-depth understanding of afterspanet dynamics including MRO, supply chain logistics, service contracts, and aviation regulations.
- Demonstrated success in designing and implementing commercial strategies that deliver sustainable growth and profitability.
- Familiarity with aviation regulatory bodies (e.g., EASA, FAA, TCCA) and their impact on afterspanet service structures.
- Proficiency with ERP/CRM systems (e.g., IFS, SAP, Salesforce) and analytics tools (e.g., Power BI, Tableau, SQL) for business insight generation.
- Exceptional negotiation, communication, and stakeholder management skills.
- Proven ability to lead cross-functional teams within a global matrixed environment.
- Flexibility to travel domestically and internationally as business needs require.
Preferred Skills:
- Proficiency in digital tools and data analytics relevant to afterspanet optimization.
- Experience with ERP and CRM systems such as IFS.