Role Introduction
Reports to: Airline Partnerships and Tariffs Manager
The Assistant Alliances and Airline Partnerships Manager will manage a portfolio of airline partners with the aim of maximizing revenue for Cathay Pacific. Overall responsibilities include negotiating, implementing and maintaining different forms of airline partnerships, such as interline & codeshare, HK Express, intermodal, joint venture, FFP (Frequent Flyer Program), oneworld, and/or lounges.
Key Responsibilities
- Devise and formulate new partnership initiatives to maximize revenue for Cathay Pacific (CX).
- Conduct data analysis and regular reviews in the assigned portfolio (Interline & Codeshare / Intermodal / HK Express / Joint Ventures / FFP / oneworld / lounges).
- Manage and foster relationships with partners and/or stakeholders in the assigned portfolio. Act as the central liaison and coordinate all interline related activities within the CX Group.
- Lead, negotiate and manage the implementations of new partnerships/initiatives – from preparing agreements and operating procedures to managing communications with key stakeholders. Liaise with interline partners and internal departments to ensure smooth implementation.
- Promote airline partnerships, provide regular trainings and/or updates to internal users to ensure maximum value of each partnership is derived across the organization.
- Keep track of industry activities and conduct research when required.
- Protect CX revenue by coordinating with Revenue Management, other related departments, and partners to prevent fraudulent and/or abusive activities.
- Act as the project owner, liaise with the IT and other teams to ensure smooth implementation of projects. Participate in system development projects to provide business requirements and cost/benefit analysis.
- Coach, supervise, empower subordinates to attain the highest desired level of job knowledge and skills. Formulate succession planning to ensure continuity is achieved. Cultivate teamwork within and between sections / departments.
- Support the Airline Partnerships Manager in handling day-to-day issues and studies when needed. Deputise when required.
Requirements
- Degree holder, major in Business Administration, Statistics, Aviation or related field is preferred
- Minimum 5 years of airline working experience, with preference given to commercial related fields
- Experience in data analytical tools (e.g. Qlikview, Qlik Sense, Alteryx, Tableau) will be an advantage
- Embrace changes and able to work with minimum supervision in a fast-paced environment
- Strong commercial background and is able to make insight-led decisions
- Strong relationship building skills
- Excellent negotiation skills
- People management experience is preferred
- Must be fluent in English and Chinese (both written and spoken)
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
