Job Description

Roles and Responsibilities

• Ownership includes both quality assurance and quality control. Includes quality assurance of products, services, manufacturing processes. Includes conformance in manufacturing, incoming goods control, product inspection, witness points, etc.
• Includes direct people management responsibility including staffing and performance development.
• Ensures adequate staffing of quality inspectors and technicians to meet business needs. Conduct training on quality control methods for lab analysts and other plant employees.
• Develops, validates, qualifies, and implements laboratory methods for product, in-process, and raw material analysis.​
• Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
• Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking.
• May lead small projects with low risks and resource requirements.
• Conveys performance expectations and may handle sensitive issues.
• Ensures preventive maintenance and calibrations are current for all laboratory equipment.
• Troubleshoots faulty equipment and coordinates timely repairs.
• Evaluates and installs new laboratory equipment as needed.
• Identifies and implements quality control improvements such as QMS changes, method simplification, waste reduction, or yield improvements.
• Investigates quality incidents and leads root cause analysis and corrective action implementations.

Required Qualifications

• Bachelor’s degree from an accredited college or university (or a high school diploma / GED + a minimum of 10 years of manufacturing experience)
• Minimum of 5 years of quality experience.

Desired Characteristics

• Ceramics, Chemistry, or Metallurgy degree from an accredited university or college.
• Expertise with microscopy including SEM, tensile testing, and GPC.
• Experience in a certified materials testing lab.
• Experience with polymer testing.
• Experience in MSA.
• Experience with laboratory information management systems.
• Working knowledge of ISO 9001/ AS9100 Auditor training.
• Training and certification in Six Sigma or similar methodology a plus.
• Interpersonal and leadership skills
• Humble: respectful, receptive, agile, eager to learn​
• Transparent: shares critical information, speaks with candor, contributes constructively​
• Focused: quick learner, strategically prioritizes work, committed ​
• Leadership ability: strong communicator, decision-maker, collaborative​
• Problem solver: analytical-minded, challenges existing processes, critical thinker

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. 

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General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.​

This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information