Cargo Operations Agent

Job Description:

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.This role is responsible for processing all Operational input processes and procedures for Import & Export Cargo, including liaising with Air Canada Cargo Customer Service Unit, Headquarter Departments, Warehouse personnel and external third parties. The role is additionally responsible for ensuring compliance with Service Level Agreements for Air Canada Customers, both on Inbound and Outbound Cargo. Accountabilities (Responsibilities):

Accept, assign and process all aspects of Cargo, for Inbound and Outbound flightsProcess Hazardous, Valuable, Live, Perishable shipments for Inbound & Outbound flightsProcess all relevant paperwork for Inbound and Outbound flights, including CVEDs for perishable shipments Receive and answer queries from Customers, Warehouse personnel, Toronto Load Department, HMRC, etc. as required Process Rack & Bond checks and process Bad Order ReportsProcess Customs failures, check weight shipments, missing Cargo, as requiredEnsure status processing of Inbound & Outbound Cargo comply with agreed Customer Service levels Liaise with Transport Companies to book and transport UK / EU destined CargoLiaise with Customer Service Unit for direction with priority allotments / bookingsAssist Cargo Reception Agent as requiredMaintain British Airport Authority Airside ID pass as required Ensure compliance with ACU online training Qualifications

Previous Cargo experience an advantage. Experience of WebLynx, Smartload, ABS, ETS would be an advantageDfT Security trained Conditions of Employment:

Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted

Job Ident #: 37416

Company Details

Air Canada

7373 Boul. Cote-Vertu ouest
Saint-Laurent, Quebec H4S 1Z3 Canada
www.aircanada.com/careers

Air Canada is Canada's largest airline and the largest provider of scheduled passenger services in the Canadian market, the Canada-U.S. transborder market and in the international market to and from Canada. In 2017, Air Canada together with its Air Canada...

Supported Manufacturers:
Airbus
Boeing
Embraer

Supported Models:
A330, A320
767, 777, 787, 737 MAX 8
E190

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Job Info

Location

LONDON, England, United Kingdom

Type

Permanent

Company Details

Air Canada

7373 Boul. Cote-Vertu ouest
Saint-Laurent, Quebec H4S 1Z3 Canada
www.aircanada.com/careers