Job Description

Essential Responsibilities:

• Partner and engage with Operations and Engineering teams to facilitate and drive robust RCCA in order to reduce Customer Disruptions and improve customer satisfaction.

• Partner and engage with Operations and Engineering teams to facilitate and drive robust RCCA in order to reduce Workmanship/ WIP Losses, Rework and Turnbacks, and improve FTY, delivery performance, and COQ.

• Partner and engage with Operations/Engineering teams to facilitate and drive avoidance of repair-induced Departures.

• Track and monitor quality metrics (Yield, Losses, Escapes), and perform trend analysis to identify systemic improvement opportunities.

• Drive engagement & training of inspectors and certifying staff to ensure disposition & inspection

• Drive engagement and participation in Lean and quality improvement across the site.

• Drive and promote Quality culture and participate in EHS and other shop initiatives as necessary.

• Act as focal point for all quality matters and clarifications for the business unit.

• Support internal audits and perform CAR verifications.

• Support, review and approval of New Product Introduction (NPI) and Process Change Notice (PCN) initiatives.

Qualifications / Requirements:

• Bachelor’s degree in Engineering from an accredited university or college (or equivalent)

• Minimum of 2 years relevant aerospace experience in repair/manufacturing or a quality assurance role.

• Good command of written and spoken English

• Basic proficiency with of PC tools and software (e.g. Microsoft Office)

Desired Characteristics:

• Knowledge of manufacturing processes (heat treat, welding, shot peening, coating, chemical processes, non-conventional machining)

• Demonstrated work experience in reading and interpreting blueprints or engineering specifications; 

• Knowledge of repair/manufacturing fundamentals

• Holds a recognized Lead Auditor or Internal Auditor certification

• Knowledge of Lean and Six Sigma quality concepts and tools.

• Knowledge of RCCA/HF techniques

• Knowledge of Lean concepts and tools.

• Knowledge of general aviation legislation and quality systems (ISO9001/AS9100)

• Good initiative and analytical skills

• Strong attention to detail and accuracy

• Ability to communicate at all levels of the organization

• Demonstrated oral and written communication skills

• Strong interpersonal and leadership skills

• Humble: respectful, receptive, agile, eager to learn​

• Transparent: shares critical information, speaks with candor, contributes constructively​

• Focused: quick learner, strategically prioritizes work, committed ​

• Leadership ability: strong communicator, decision-maker, collaborative​

• Problem solver: analytical-minded, challenges existing processes, critical thinker

Additional Information