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The Continuous Improvement specialist assists in developing and implementing process improvements to meet business goals include developing and measuring standard metrics, diagramming the flow, including inputs and outputs, of a business process, identifying opportunities for improvement, developing a project plan for implementing improvements and monitoring the new process to ensure it works as intended. During the course of a normal day, a specialist may spend part of the day preparing reports and statistics, and another part working with front-line staff, identifying improvement opportunities and coaching employees on how to work more efficiently, including an Advisory Role and Change Management Support.

Main Duties:

• Participates in the implementation of the continuous-improvement program: contributes to define the program parameters; identifies areas of improvement; implements a deployment plan for the continuous-improvement program; ensures the plan’s follow-up; evaluates performance of the improvements; ensures processes are in compliance with legislation, standards, and regulations.

• Improves policies, procedures, and processes: identifies opportunities for improvement and defines the issues; identifies objectives; considers current procedures and measures performance; recommends and implements optimal solutions; measures observed improvements; drafts documents and reports. Utilize software skills to write, edit, revise and compare documents according to guidelines.

• Defines continuous-improvement needs; identifies team members and the role of each person; plans activities; determines corrective measures; implements the project and performs follow-up.

•  Advises and assists personnel: ensures the management of changes; proposes solutions to achieve objectives; facilitates the implementation of continuous-improvement projects; supports employees and the management team; provides training.

• Support transformation (people, process, system).  Work jointly with Project Co-Ordinator/Digital Team

Qualifications:

• A university degree in science, engineering, management, or a related discipline or a college degree in industrial engineering, technology, or science.
• 5 to 8 years of experience in the supply chain.
• Continuous-improvement certification at the Green- or Black-Belt level, Agile (an asset)

Skills and attributes:

•  Ability to communicate with all levels within the organization.
• Ability to weigh and manage priorities.
• Analytical and synthesis skills.
• Flexibility and diplomacy in interpersonal relationships.
• Ability to influence decision-making.
• Methodical and rigorous work habits (safety- and quality driven while focused on productivity).
• Delivers on time.
• Organizational skills and ability to multitask (work on several projects at once).
• Fluency in English (written and spoken). French (an asset)
• Proficiency in commonly used and specialized software (Microsoft Project, Visio, etc.)

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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