Design/develop/substantiate/implement new repairs
Ensure internal shop documents are kept current with the latest repair documents and flow changes to appropriate personnel
Generate, change/update OP sheets, routers
Track or collect data on yield and identify opportunities to improve yield; conduct new material tryouts; review process for improvements.
Conduct salvation reviews
Raise and follow thru with Departure Records approval, work with REDO or GEAE engineers to enhance tech issue resolution process
Plan and manage product transition related activities
Provide work scope for customers, draft responses to customers’ queries
Investigate and answer QPR/CARs
Where applicable, act as subject matter expert to design and develop appropriate OJT for shop CRTs
Engagement in Six Sigma, bullet train activities; lead cluster activities
Up-to-date technical/engineering documents and new business opportunities for company
Ensure up-to-date manuals are deployed for use – compliance.
Proper flow down of technical operating documents for CRT use.
Up-to-date technical/engineering documents and new business opportunities for company.
Ensure up-to-date manuals are deployed for use – compliance.
Proper flow down of technical operating documents for CRT use.
Customer benefit for business growth, productivity for shop.
Customer benefit, yield improvement and additional business for organization.
Ensure technical issues are resolved expeditiously for business.
Ensure proper technical qualifications are completed for either transitions in or out of GEASO.
Customer interface; know customer requirements.
Compliance/Customer Satisfaction – timely response & closure.
Skills development & enhancement for shop CRTs.
Support business productivity & cost efficiency drive efforts.
Strong oral and written communication skills.
Strong interpersonal and leadership skills.
Ability to work independently.
Strong problem solving skills.
Humble: respectful, receptive, agile, eager to learn
Transparent: shares critical information, speaks with candor, contributes constructively
Focused: quick learner, strategically prioritizes work, committed
Leadership ability: strong communicator, decision-maker, collaborative
Problem solver: analytical-minded, challenges existing processes, critical thinker