Job Description

Roles and Responsibilities

• Work within a module team (global PSE, repair, design) to work collaboratively and produce results for our customers.
• Manage competing priorities (Aircraft-on-Ground inquiries, Salesforce inquiries, monthly customer updates, repair development, etc.) and remove obstacles to meet customer needs.
• Build mutually beneficial and lasting customer relationships through the Working Together Team (WTT) monthly teleconferences and the annual face-to-face sessions.
• Participate in field event investigations to analyze data and assist in the return-to-service activities and/or root cause.
• Collaborate with the module leaders to analyze shop/field data and identify trends.
• Become the focal point to provide guidance with airline line maintenance inquiries.
• Analyze fleet data to look for leading indicators.
• Author GE90 service bulletins and update the engine/airframe maintenance manuals to have clear instructions and consistency across the models.
• Interpret internal and external business challenges and recommend best practices to improve products, processes, or services. Stay informed of industry trends that may impact work.
• Use a high level of judgment to make decisions and handle complex tasks or problems in areas of operational, product management, manufacturing, technology or engineering.
• Have the ability to assess quality of information given and ask pertinent questions to stakeholders.
• Ability to offer new solutions to problems outside of set parameters and ability to construct and provide recommendations.
• Use multiple internal and external sources outside of own function to help arrive at a decision.

Required Qualifications

• Bachelor of Science in Engineering, Physics, Mathematics, from an accredited university or college.
• A minimum of 3 years experience in an Aviation related engineering position.

Desired Characteristics

• PSE, Design or repair engineering familiarization.
• Experience in developing and delivering customer centric solutions.
• Passionate, can-do, hands-on approach.
• Flexibility to work across different / new areas.
• Ability to guide and influence others.
• Operational experience working in and managing complex, distributed teams.
• Proven ability to work globally in a collaborative manner with commercial partners to execute programs.
• In-depth understanding of engineering technology and tools.
• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Demonstrated ability to analyze and resolve problems.
• Demonstrated ability to lead programs / projects.
• Ability to document, plan, market, and execute programs.
• Established project management skills.
• Fluency in English.

LI-EDRICH

This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information