Why Work for Frontier Airlines?

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - its our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.

What We Stand For

Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - were not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

Work Perks

At Frontier, we like to think were creating something very special for our team members. Work is why were here, but the perks are nice too:

• Flight benefits for you and your family to fly on Frontier Airlines
• Buddy passes for your friends so they can experience what makes us so great
• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages
• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors
• Enjoy a ‘Dress for your Day business casual environment
• Flexible work schedules that support work/life balance
• Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1^st of the month following your hire date.
• We play our part to make a difference. The HOPE League, Frontier Airlines non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship

Who We Are

Frontier Airlines is a leading ultra-low cost carrier headquartered in Denver, Colorado. With a mission to deliver Low Fares Done Right, the company provides affordable, convenient and accessible air travel throughout the U.S., Caribbean, Mexico and Latin America. Frontiers highly fuel-efficient, all-Airbus fleet is among the youngest and most modern of any carrier within the U.S. That, combined with the airlines many weight-saving initiatives and focus on operational efficiencies, makes Frontier Americas Greenest Airline.* Each Frontier Airlines plane tail features a special animal with a unique name and backstory. Many of the featured species are endangered or threatened, part of the airlines commitment to underscore and raise awareness for their plight. Frontier serves approximately 100 destinations throughout North America and operates 500-plus daily flights, on average. The airline employs more than 7,000 team members and has crew bases in more than a dozen U.S. cities. Frontier Airlines., Inc., is a subsidiary of Frontier Group Holdings, Inc. (NASDAQ: ULCC).

* Frontier is the most fuel-efficient of all major U.S. carriers when measured by ASMs per fuel gallon consumed.

What Will You Be Doing?

The primary role of a Common Use Systems Engineer is to provide assistance and support to the 80+ common use stations by establishing relationships with the airports and airline common use providers.

The responsibilities of the Common Use Systems Engineer include but are not limited to; the setup of new common use stations, management of application upgrades, application certification, testing and troubleshooting. This position will also research all airline delays that are caused by the airport common use systems. This position will report to the Supervisor, Common Use Systems.

The role of Common Use Systems Engineer will be to support a variety of computer and operating systems, PC hardware and software installation and address complex common use platform issues. The Common Use Systems Engineer will directly interface with airline management personnel, airport management, and common use providers as part of their daily activities.

Essential Functions:

· Document differences with the current application for upgrades

• Connectivity Documents, work on plans for current and future Navitaire connectivity
• Document differences in connectivity from current and new upgrade connectivity with each common use provider
• Provide the Team with .net Framework requirements, Java, and data center requirements
• Work with Frontier IT Security Team on firewall changes and the whitelisting of IP addressing
• Provide Frontier Network Team with new addressing and NAT Pool addressing (document all changes)
• Help Frontier Networking Team with testing new IP addressing
• Provide and document the Certification process with all common use providers SITA, Collins (ARINC), ACUS, Materna, AirIT (Ease), Embross and AeroCloud.
• Create and propose a budget for certifications and installation of the new applications, when applicable
• Open work orders for all deployments
• Provide a UAT testing plan to the Frontier PMO and Navitaire groups for upgrades
• Schedule a hard-cutover plan for stations converting to common use or when upgrading applications
• Own vendor relationships including authority for repairs after final installation (clean-up work)
• Has ownership and accountability for the overall delivery of IT services to the airport and other locations served by Frontier airlines.
• Research Airline IT delays for common use stations

Other Functions:

• Work with external vendors and partner support as necessary to accomplish department and/or business goals and objectives.
• A strong discipline in working within a standardized ticketing system and documenting work tickets fully is a must in this position.
• Overall ability to work in a fast-paced environment being self-motivated.
• Able to successfully multitask and prioritize service issues.

Qualifications:

• Microsoft Certified Professional or equivalent experience preferred
• Troubleshooting knowledge of LAN, WAN technologies
• Prior experience supporting Airline/Airport technologies preferred
• 3+ years experience supporting MS Windows and XP required
• 3+ years experience supporting networked printers required
• 3+ years experience with PC hardware and software required
• Airline Common Use systems Configuration SITA, Collins (ARINC), ACUS, Materna, AirIT (Ease), Embross and AeroCloud
• Knowledge of CUSS applications and hardware

Knowledge, Skills and Abilities:

• High aptitude for learning new technologies
• Experience with an incident management tracking system.
• Ability to facilitate a climate of cohesiveness, cooperation, and teamwork
• Ability to work autonomously
• Ability to adapt to new, different, or changing situations
• Ability to schedule activities and set priorities so deadlines are met, accomplish goals
• IT professional, build, test, install, repair, and maintain hardware and software within organizations
• Excellent social skills; ability to build rapport easily
• Excellent organization and time management skills
• Knowledge of Airlines operations is a plus
• Prepare project status reports
• Good Documentation Skills
• Excellent problem-solving and critical-thinking skills
• Ability to produce expense reports on a timely basis
• Knowledge of VM tools and Remote Desktop
• Knowledge of IT ticketing systems

Equipment Operated:

Standard office equipment, including PCs, Cisco Networking equipment, Ring Central, Dell Computer Standards

Work Environment:

Typical office environment, adequately heated and cooled

Remote work and flex work environment

Travel up to 10 of the time may be required, including possible travel overnight.

24/7 on-call work may be required.

Nights, Weekend and holiday work as needed

Physical Effort

Generally, not required.

Supervision Received

General Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

Additional Information

This job description is not intended to be all-inclusive, and additional responsibilities may be assigned as needed.

Positions Supervised

• None

Salary Range: $48,000 - $69,757 Annually

Please note: this posting will expire on or before 8/1/2025.

Workplace Policies

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.