CFM56 LCE Advanced Lead Product Support Engineer

Job Description:

Job Description SummaryAt GE Aerospace, we believe the world works better when it flies. Engineers working at GE Aerospace in Warsaw tackle the world’s biggest aerospace and engineering challenges, including the reduction of carbon emissions.

GE Aerospace in Warsaw houses the best experts in the industry, that willingly act as mentors, coaches, and instructors. At our Warsaw campus, we hire more than 1200 people who specialize in the design of aircraft propulsion and composite airframe, create and test software applications for aviation and develop advanced technologies. We foster the culture of knowledge sharing and enable our employees to not only work in an international organization but also travel around the world and gain hands-on experience in the shops. 

Our organizational culture is one of the reasons why we draw best engineering talents from the market. We deeply care for our employees’ work-life balance. We value their identity and give them space to develop and share their passions by supporting various employee initiatives (including HealthAhead, Volunteers, Women’s Network) and interest groups. 

CFM56 is the biggest commercial fleet of jet engines on the world.

The Product Support Engineer (PSE) role is responsible for translating the GE and/or engine model requirements to an external communication that is clear and transparent, keeping the customer at the forefront and ensuring they have the most relevant information to keep their fleet safe and operational. As a PSE, you will also be the voice of the customer in GE internal meetings by collecting field data (leading indicator) to demonstrate how the design is or is not meeting the technical/durability requirements.

Job Description

Roles and Responsibilities

Support the CFM56 flying fleet and MRO network through prompt responses to Aircraft on Ground (AOG), work stoppages, and other technical inquiries
Assist with Customer Teams to support return-to-service and/or event investigation
Analyze fleet and shop data for early identification of leading indicators or other important fleet trends
Support of installed base including activities such as customer issue resolution, fleet issues, service bulletin implementation, Monitoring & Diagnostics, fleet configuration. Maintenance of fleet data, outage management.
Includes direct people management responsibility including staffing and performance development. Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.

Required Qualifications

This role requires advanced experience in the Engineering/Technology & Fleet Management.
Knowledge level is comparable to a Bachelors degree from an accredited university or college

Desired Characteristics

Strong oral and written communication skills.
Demonstrated ability to analyze and resolve problems.
Ability to document, plan, market, and execute programs.
Established project management skills.

Benefits:

Annual bonus
Hybrid work and flexible working hours
LUX MED Employee Medical Package
GENERALI Employee Life Insurance Packages
Co-financing of Employee Multisport Card
My Benefit program
Pension Bonuses (PPK and III Pillar)
Social Fund Bonuses
Winter Holiday Bonus (if you are GE Aerospace employee in December)
Wide spectrum of interests groups initiatives, eg. Bikers, Runners, Calisthenics
Bike Room access
„Healthy Woman” / „Healthy Man” Program
Yearly Family Picnic

Additionally, you will have the opportunity to purchase for your Family:

LUX MED Family and Senior Medical Packages
GENERALI Life Insurance Package for Family Members
Multisport Card, Multisport PLUS Family Member Card, Multisport Children Card, Karta Multisport “KIDS” Card
Extensive Personal Accident and Business Travel Insurance
Prescription Glasses Bonus
Childbirth Bonus
Wide spectrum of initiatives, eg. HealthAhead, GE Women’s Network, GE Volunteers, GREENgineers and PRIDE Alliance

LI-Hybrid
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Additional Information

Relocation Assistance Provided: No

Job Ident #: R3755891

Company Details

GE Aerospace

18000 Phantom W
Victorville, California 92394 USA
www.geaerospace.com/

GE Aerospace is a world-leading provider of jet and turboprop engines, components and integrated systems for commercial, military, business and general aviation aircraft. At GE Aerospace, we believe the world works better when it flies.

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Job Info

Location

Warsaw, Masovian, International

Type

Permanent

Company Details

GE Aerospace

18000 Phantom W
Victorville, California 92394 USA
www.geaerospace.com/