Job Description

Essential Responsibilities:

• Support of installed base including activities such as customer issue resolution, fleet issues, service bulletin implementation, Monitoring & Diagnostics, fleet configuration. Maintenance of fleet data, outage management.
• Partner with PSE, CPM’s and CTP team to identify and update Customer Repair Specifications and TOW optimization opportunities for assigned contracts.
•  Define right workscope for the engine meeting maintenance planning guide and customer repair spec objectives. Review Customer’s requirements and recommend engine workscope to maximize/Optimize engine Time on Wing life.
• Partner with C&PSO and Services Technology team to implement on/near-wing technology for respective customer accounts to improve engine on-wing life.
• Lead business initiatives for field issues and cost of ownership goals. Participate/lead initiatives related to reducing cost per shop visit.
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.
• Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
• Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.

Qualifications / Requirements:

• Degree in Mechanical Engineering or equivalent. Minimum of 6 years of experience in Aviation Engines or Turbo machinery Engineering position.
• Previous experience in Aviation Engines/Systems/Repair/Fleet team or Turbo Machinery Engineering position (design, analysis, systems, services)
  Experience in engine troubleshooting and root cause investigations.
  Strong project management skills including cross-functional coordination of activities.
•  Demonstrated leadership in continuous improvement project.
  Ability and willingness to travel as required.
• For roles outside of the USA- This role requires advanced experience in the Engineering/Technology & Fleet Management. Knowledge level is comparable to a Bachelors degree from an accredited university or college ( or a high school diploma with relevant experience).
• For roles in USA - Bachelors degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).

Desired Characteristics:

• Strong oral and written communication skills. Demonstrated ability to analyze and resolve problems. Ability to document, plan, market, and execute programs. Established project management skills.

Additional Information