IntroAre you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the
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Sr Analyst, Customer Enablement - United Kingdom LON
Job Description:

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why youll love this job
  • The role will support the implementation and ongoing delivery of multi-brand selling within both Corporate & Channel accounts managed by Joint Business partners.
  • This analyst position will provide analytical support to internal stakeholders and manage the execution of needed Joint Business projects working closely with airline partners, as driven by our central Sales organization goals, such as CRM data exchange, agency dealing and performance with Revenue Management as well as budget responsibilities for both EMEA and APAC teams, among other responsibilities. The analyst will also support local implementation of training for EMEA, APAC and NA regions, as defined by our Sales strategy.
  • This position will work with our Airline Partners Sales organization to identify process improvement opportunities and suggest recommendations for enhancements.
What youll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

  • Support local analytical and project management support for multi-brand selling or other partnership implementation projects.
  • Support the implementation and enhancements of effective joint business selling processes.
  • Create strong working relationship with key stakeholders from headquarters and Partner Airlines.
  • Develop training material content in coordination with multi-functional teams.
  • Ensure understanding of new multi-brand selling business model with headquarters teams to be incorporated into strategic thinking and development of sales automation.
  • Oversee our support team integration with Reservations and remains point of contact
  • Provide feedback to headquarters teams to ensure enterprise sales automation tools are fit for purpose to support international needs.
  • Provide analytical support to International Sales division.
All youll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Have independent work ethic, an inquisitive nature and previous experience of challenging the status-quo
  • Collaborate and communicate effectively with internal and external stakeholders at all levels of the organization
  • Ability to work through ambiguous problems and be resilient to constructive feedback
  • Demonstrate ability to take a project from conceptualization through implementation
  • Ability to develop and adhere to timelines, manage projects with minimal supervision, and work well in team environment
  • Ability to act through intelligent risk taking, innovation and entrepreneurship
  • Be an outstanding team player and have cross-cultural knowledge
  • Have strong communication and collaboration skills, both verbal and written
  • Good knowledge of MS Office & very strong presentation skills
  • Ability to travel as necessary

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Company Details
American Airlines
1 Skyview Dr.
Fort Worth, Texas 76155 USA
jobs.aa.com
64 Open Jobs Available
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places...

Benefits:
American wants to support you on your life’s journey at work, at home and at play. Whether it’s free financial planning consultations, robust benefits options or help finding a caregiver for loved ones, our team members have access to countless resources — beginning on day one. We understand that in order for you to do your job well, you and your loved ones need to be taken care of — so that’s our priority, too.

Health Benefits
Medical, prescription, dental, vision, and more available on date of hire.

401(k) plan
Available upon hire and depending on the workgroup, eligible for employer contributions after one year.

Travel Perks
Travel privileges for you, your family and friends across the American global network.

Well-being programs
Resources, events and support for your physical, financial and emotional well-being.

Education Foundation
Higher education scholarship grants for eligible dependents.

Family support
Emergency assistance from the Family Fund for you and your family in times of need.

Deals & Discounts
Savings on hundreds of products and services including hotels, electronics, lawn care, cellular plans, and more.

Fly Higher Learning
Programs and online learning platforms to support you on your career journey

Supported Manufacturers:
Boeing, Airbus, McDonnell Douglas

Supported Models:
737, 777, 767, 757, 737, 787, A321, A319, MD-80
(Job and company information not to be copied, shared, scraped, or otherwise disseminated/distributed without explicit consent of JSfirm, LLC)
Job Info
Location
London, England, United Kingdom
Type
Permanent
Company Details
American Airlines
1 Skyview Dr.
Fort Worth, Texas 76155 USA
jobs.aa.com
64 Open Jobs Available
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places...

Benefits:
American wants to support you on your life’s journey at work, at home and at play. Whether it’s free financial planning consultations, robust benefits options or help finding a caregiver for loved ones, our team members have access to countless resources — beginning on day one. We understand that in order for you to do your job well, you and your loved ones need to be taken care of — so that’s our priority, too.

Health Benefits
Medical, prescription, dental, vision, and more available on date of hire.

401(k) plan
Available upon hire and depending on the workgroup, eligible for employer contributions after one year.

Travel Perks
Travel privileges for you, your family and friends across the American global network.

Well-being programs
Resources, events and support for your physical, financial and emotional well-being.

Education Foundation
Higher education scholarship grants for eligible dependents.

Family support
Emergency assistance from the Family Fund for you and your family in times of need.

Deals & Discounts
Savings on hundreds of products and services including hotels, electronics, lawn care, cellular plans, and more.

Fly Higher Learning
Programs and online learning platforms to support you on your career journey

Supported Manufacturers:
Boeing, Airbus, McDonnell Douglas

Supported Models:
737, 777, 767, 757, 737, 787, A321, A319, MD-80

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