Lead the Quality That Powers Customer Transformation: Senior QA Analyst Opportunity - 2 OPENINGS
Location: Tempe, AZ Schedule: 1st shift 7/8am to 4/5pm Payrate: $58.82
Contract Length: 16 months to start, likely to extend
Shape Reliable Systems. Deliver Seamless Experiences. Make an Impact.
PDS Tech Commercial is partnering with a leading utility company to hire a Senior Quality Assurance (QA) Analyst who will play a critical role in a major Customer Modernization Program. In this position, you’ll ensure the quality and reliability of complex, integrated systems—bridging SAP and non-SAP platforms to deliver seamless customer experiences. Your expertise will directly influence system performance, business outcomes, and customer satisfaction.
What You’ll Do
As a Senior QA Analyst, you’ll take ownership of testing strategy and execution across enterprise systems:
Develop and execute comprehensive test plans, scenarios, test cases, and reporting deliverables
Perform manual functional and system integration testing across SAP CIS and connected Edge systems
Design and execute end-to-end test scenarios validating business processes across multiple platforms
Translate business and technical requirements into effective test coverage
Ensure all testing aligns with acceptance criteria and quality standards
Log, track, prioritize, and manage defects through resolution in collaboration with development teams
Provide daily updates on testing progress, risks, and key metrics
Support system integration, regression, and User Acceptance Testing (UAT) efforts
Partner with business stakeholders and process owners to plan and execute UAT
Coordinate testing activities across multiple teams, systems, and environments
What You Bring
Required Qualifications:
5–7 years of QA/testing experience in enterprise environments (minimum 3 years required)
Strong hands-on experience with system integration testing across multiple platforms
Solid background in manual functional testing
Experience with defect tracking, test metrics, and reporting
Proficiency with test management tools such as OpenText ALM / Quality Center
Excellent analytical, problem-solving, and critical-thinking skills
Strong communication skills with the ability to collaborate across technical and business teams
High attention to detail and strong organizational/time management skills
Ability to work effectively with both onshore and offshore teams
Preferred Qualifications:
Experience testing SAP CIS or large ERP implementations
Familiarity with Edge systems and third-party integrations (digital platforms, middleware, billing, payments)
Experience with customer-facing applications or account management systems
Why This Role Matters
You won’t just be testing systems—you’ll be ensuring that complex, customer-facing platforms work flawlessly together. Your work will help modernize how customers interact with essential utility services, making processes smoother, faster, and more reliable.
Ready to Lead Quality at Scale?
If you’re a detail-driven QA professional who thrives in complex environments and wants to make a meaningful impact, this is your opportunity.
Apply today and help drive quality excellence with PDS Tech Commercial.
Pay Details: $45.00 to $58.82 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
