JOB DESCRIPTION
Job Title: Pilot Support Specialist
Department: Chief Pilot’s Office
Reports To: Pilot Support Supervisor
POSITION PURPOSE:
This position directly assists the Chief Pilot’s Office by providing support in a variety of functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Duties and responsibilities include, but are not limited to:
- Using Microsoft Office and Comply365 programs, among others, to research and resolve discrepancies in pilot data, forms and records as needed
- Uses various platforms to communicate with the pilot group on behalf of the Chief Pilot.
- Manages various Microsoft Outlook accounts, to include the primary Chief Pilots Office email
- Works with others in the Chief Pilot’s Office on tasks as assigned
- Works with other company departments to resolve applicable issues as needed and/or engage in task collaboration
- Ability to handle high volume of work and meet deadlines, sometimes at short notice
- Maintains a high level of professionalism at all times
EDUCATION and/or EXPERIENCE:
High school graduate; some college and or technical school desirable. Must be very familiar with MS Office (including Excel). Has a general interest in Aviation.
LANGUAGE SKILLS
Ability to read, write and understand spoken and written English. Ability to write routine reports and correspondence. Ability to give verbal and written direction to assigned staff.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.
PHYSICAL DEMANDS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT:
Employee will perform duties in an office setting. The noise level in the work environment is usually controlled.
ACCOMMODATIONS:
If you need reasonable accommodation for the online application process due to a disability, please call (734) 544-7010. Please include your contact information and details about posted position of interest. Only inquiries regarding assistance for those who need accommodation with the online application process due to a disability will be returned.
**if you cannot apply online, other accommodations can be made**
**Must be authorized to work in the United States**
Employee will perform duties in an office setting. The noise level in the work environment is usually controlled.