Job Description

Site Overview: Role is located at the customer site in Pathankot, Punjab, India.

Role Overview:

• Provide interpretation of data and technical instructions for both Intermediate & Operational levels of maintenance

• Provide technical assistance in the identification of and instructions on the use of special tools and engine maintenance, handling, and test equipment

• Recommend, develop, and administer training programs in support of maintenance and troubleshooting tasks

• Review reported malfunctions and assist with fault analysis

• Provide technical assistance and support to resolve maintenance problems

• Review effectiveness of maintenance actions to identify training needs and improve maintenance practices

• Assist customer with logistics tasks including work scope reviews, maintenance scheduling, data recording and hardware tracking / availability

• Understand the operation of business tools to assist the customer in areas such as spare parts ordering, issue resolution, provisioning, & other business processes

• Embrace GE’s FLIGHT DECK operating model and develop tools and support colleagues with continuous improvement.

• Apply analytical tools to assist the customer with root cause analysis, issue resolution and trend analysis

• Demonstrate best methods of disassembling, repairing, and assembling engines and engine components

• Serve as liaison between customer and factory personnel related to maintenance, logistical and operational tasks

• Clear and concise reporting of field events to GE Product Support Engineering (PSE)

• Proactive engagement with activities aimed towards reduced customer cost of ownership

• Applies business skills to drive customer satisfaction & product performance to enhance business growth

• Perform other tasks as requested by the on-site PBL Business Leader.

Required Qualifications

• Bachelors Degree from an accredited college or university or a High School Diploma / GED with a minimum of 6 years of experience in aircraft maintenance position as a Field Service Representative

• Pronounced compliance behavior for industrial safety and the ability to recognize and mitigate unsafe situations

• Minimum of 3 years of turboshaft engine field maintenance, modification, and repair experience on propulsion system products. Preferred experience on the T700 Turboshaft engines and interface systems for the identified aircraft.

Preferred Qualifications:

• Ability and willingness to travel as required

• Ability and willingness to relocate to domestic or international locations to support the needs of the business

• Ability and willingness to successfully complete all requirements for domestic and international customer assignments

• Strong customer interaction and communication skills

• Strong interpersonal and leadership skills

• Proven analytical and quality improvement ability

• Demonstrated proficiency in repair troubleshooting, shop operations and testing of assigned programs / hardware

• Able to work with and make formal presentations to all levels of maintenance, engineering, and management

• Project management experience

• Demonstrated ability to lead and influence GE customers and peers

• Possess knowledge of the learning process and how to transfer technical knowledge to less qualified personnel including the ability to express thoughts in both oral and written communications

• Possess the ability to work independently, without technical guidance and to perform all required work tasks

• Possess a high degree of tact, diplomacy, and ability to work and cooperate harmoniously with customer personnel

Whether we are manufacturing components for our engines, driving innovation in fuel and noise reduction, or unlocking new opportunities to grow and deliver more productivity, our GE Aerospace teams are dedicated and making a global impact. Join us and help move the aerospace industry forward.

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