ERP Functional Analyst (Full Time)
Department: All Openings, Information Technology
POSITION SUMMARY:
Responsible for systems analysis, optimizing and maintaining our ERP system, legacy, and other computer systems to enhance business operations. This role requires a deep understanding of ERP systems, business processes, and the ability to collaborate effectively with cross-functional teams. They will be responsible for configuring, customizing, and troubleshooting the ERP system to ensure it meets the organizations needs and drives efficiency and growth.
Essential Job Functions
Administer, configure, and maintain the ERP system to ensure optimal performance.
Collaborate with stakeholders to gather requirements for system enhancements and customizations.
Implement and test ERP system updates, patches, and new modules.
Ensure data integrity and security within the ERP system.
Analyze existing business processes and workflows to identify areas for improvement.
Recommend and implement process enhancements to maximize efficiency and productivity.
Work closely with end-users to understand their needs and translate them into ERP system solutions.
Provide technical support to end-users, troubleshooting issues, and resolving system-related problems.
Develop and deliver training programs and materials to educate employees on ERP system usage and best practices.
Create and maintain reports and dashboards to support data-driven decision-making.
Perform data analysis to identify trends, anomalies, and opportunities for improvement.
Collaborate with other IT resources and departments to integrate the ERP system with other business applications.
Work with external vendors and consultants as needed for system integrations or specialized projects.
Maintain comprehensive documentation of ERP system configurations, customizations, and processes.
Ensure compliance with industry standards, regulations, and best practices in ERP system management.
Research technical innovations and assist in planning for the future direction of the Company and department.
Continuously examine the processes and systems used in this function to improve the effectiveness and quality of the work done.
Perform other related duties as required.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and Experience
Bachelors degree in Computer Science, Information Technology, Business Administration, or a related field. A Masters degree is a plus.
Proven experience as an ERP Analyst or in a similar role, with a strong track record of successful ERP system implementations and support.
Demonstrates physical and functional ability to perform and accomplish tasks. Ability to lift and carry up to 35 lbs.
Proficiency in ERP software (e.g., Infor ERP, SAP, Oracle, Microsoft Dynamics) and related modules.
Strong analytical and problem-solving skills, with the ability to analyze complex business processes and data.
Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.
Experience with data analysis tools and reporting software is a plus.
Project management skills and the ability to handle multiple tasks and priorities effectively.
Strong attention to detail and a commitment to data accuracy and security.
The work environment characteristics described here are representative of those the employee encounters while performing the functions of this job.
While performing the duties of this job, the employee is frequently exposed to both office and plant environments. May be exposed to odors, chemical agents, dust, fumes, gases, sharp objects, hazardous or moving equipment, wet slippery floors, and extremes in temperature and humidity.
Interacts regularly with various staff and employees, and occasionally with vendors, suppliers, community members and regulatory agency representatives.
Travel and overtime are required when necessary.
Supports all operational excellence initiatives ensuring full participation in all department services, continuous improvement efforts, and training programs.
Maintains a safe, orderly working environment including FOD compliance.
Ensures adherence to Piper Aircraft, Inc. corporate compliance policies.
Adheres to organization and department policies and procedures.
Responsible for ensuring compliance with laws, rules and regulations appropriate to job function.
Comply with all organizational policies and standards regarding ethical business practices.
Work ethically and with integrity; upholds organizational values.
Maintains compliance with company safety policies and procedures, OSHA, and EPA regulations including Personal Protective Equipment (PPE), behaviors, physical space and hazardous waste disposal procedures.
Effective communicator with strong interpersonal skills who understands how to develop and maintain external supplier and internal customer relations in both written and oral form.
Maintain a high level of professionalism at all times during direct contact with employees, suppliers, and customers.
Makes good and timely decisions that keep the organization moving on-time with deliverables.
Knows and contributes the most effective and efficient processes to get things done, with a focus on continuous improvement.
Takes responsibility for a thorough, accurate, and detailed method of completing work tasks.
Overcomes adversity, consistently achieving quality results - even under demanding deadlines and unexpected operating circumstances.
Interacts, partners, and collaborates effectively with others, positively contributing to overall department and organizational deliverables and results.
