Job Title: Customer Service Representative
Job Description
We are seeking a dedicated Customer Service Representative who can effectively manage interactions with pilots and clients concerning their jets, and oversee the overall maintenance of the aircraft. The ideal candidate will guide clients through timelines, coordinate with customers and technicians regarding progress on planes, and manage work orders and billing processes.
Responsibilities
- Handle communications with pilots and clients regarding jet maintenance and timelines.
- Coordinate with technicians in the shop on the progress of planes.
- Manage work orders and billing processes with customers.
- Support supervisors and clients in various administrative and clerical tasks.
Essential Skills
- Proficiency in data entry and clerical tasks.
- Experience with order entry and Microsoft Excel.
- Knowledge of Corridor software and aviation lingo and abbreviations.
Additional Skills & Qualifications
- Familiarity with vendor management and EBIS.
- Ability to assist with client purchase orders and evaluate hangar workload.
Work Environment
The role is based in an aircraft corporate service center, specifically within a hangar setting. Work hours are from 8am to 4:30pm.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Dallas,TX.
Application Deadline
This position is anticipated to close on Oct 24, 2025.
About Aerotek:
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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