About SkyWest
Are you looking for a fast-paced environment full of variety that will utilize your customer service, critical thinking, and multi-tasking skills? SkyWest is hiring immediately for entry level Customer Service Agents! No prior experience in aviation required. As a Customer Service Agent, you will provide excellent front-line service to our passengers. The result is a rewarding opportunity to learn many different facets of the SkyWest operation. Come join our San Luis Obispo, CA team!
As a Customer Service Agent, youll also enjoy:
- Shift trade flexibility after 30 days
- Opportunity to work with passengers from all over the world
- Robust training program (no prior experience needed!)
- Great team atmosphere
- Potential to advance and grow within the company
- Travelling to Seattle for 7 days of Alaska Customer Service training
- 2 weeks of United Customer Service training from 7 AM to 4 PM in San Luis Obispo
SkyWest employees enjoy a distinctive and unmatched culture of teamwork, respect, quality, and professionalism, along with world-class benefits such as:
- 401(k) match
- Performance Rewards and Profit Sharing
- Worldwide flight benefits for you and your family with one or more of our major airline partners
Primary Job Duties
This is a part-time position.
As a Customer Service Agent, you will provide excellent front-line service to our passengers.
- Greet and assist all customers in a friendly and timely manner
- Issue tickets, assign seat assignments, check baggage, board flights and provide any other information needed
- Assist special needs passengers and resolve customer complaints
- Communicate clearly with ground personnel and flight crews
- Calmly handle situations such as cancelled and delayed flights
- Other duties as assigned
