Business Analyst/Technical Writer

Job Description:

DPP is seeking a Business Analyst/Technical Writer for a hybrid opportunity in Columbia, SC.

Location: Onsite in Columbia during projects or at regular monthly or quarterly intervals. Must be able to commute to the Columbia office as needed.
Duration: 12 months with the possibility of extension; W2 position

Position summary:

The Business Analyst/Technical Writer will support the planning and execution of a fast-paced information security assessment program across South Carolina. The program will focus on identifying risk and measuring compliance of information security programs and systems across the state as well as providing reporting and monitoring information to partners and agency leadership.
The Business Analyst will be responsible for quality control and assurance for the deliverables associated with this program as well as documenting plans procedures, and progress of the program with the program manager.

Required knowledge, skills, and abilities:

Bachelor’s degree or an Associate degree with 2 years of Business Analysis experience
Technical writing experience
Ability to create effective and clear process flows or similar diagrams on PowerPoint or Visio

Preferred knowledge, skills, and abilities:

Simultaneously manage multiple reporting requirements.
Schedule management and planning skills.
Experience supporting regulatory compliance projects.
Experience with technical SOP documentation and graphic creation in Visio
5+ years of experience in Technical Writing

Responsibilities include:

Status reporting of operational support tasks and related work efforts.
Identifying metrics and key performance indicators (KPIs) of processes and their output.
Create, manage and maintain policy, plan, process, procedure and other program documents such as process flows, standard operating procedures, desk manuals and procedural guidelines.
Review, edit, and maintain documentation consistency and accuracy for documentation submitted by both staff and vendors
Monitor and support deadlines, milestones and activities
Apply change, risk and resource management
Document all meetings attended, directives, and significant phone conversations.
Develop and deliver professional technical program updates to department leadership and supporting staff.
Communicate with IT leadership, business leadership and IT Business Consultants to communicate program strategy, direction and changes.
Responsible for tracking key project milestones and recommending adjustments to Project Managers
Must possess extensive knowledge and expertise in the use of Microsoft Office tools.

Program goals:

Assessment of state-wide, shared or common services and security controls provided to agencies
Assessment of agency-owned services and security controls at each state agency
Tracking progress and resolving issues with each assessment
documenting and presenting results from each assessment to agency and Division leadership
Tracking, documenting, and reporting assessment results at the agency, sector, state, or other criterion level for the program
Gathering requirements and recommendations for program improvement
Developing policy, plan, process and procedure documentation for the statewide information security program

Additional skills:

Excellent problem-solving ability
Excellent team player
Excellent communication (written and verbal) skills
Ability to work at a high-volume and fast pace
Strong collaborator and strong ability to meet deadlines
Ability to identify, map, and support business processes

Interested? Learn more:
Click the apply button or contact our recruiter Alan at Alan.Farhidppit.com to learn more about this position (26-00150).

Authorized US Worker - US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time. EOE/AA/V/D

DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.

Job Ident #: 26-00150

Company Details

DP Professionals

3741 Landmark Drive
Suite 200
Columbia, South Carolina 29204 USA
www.dppit.com/

DPP® specializes in placing highly qualified information technology professionals in both contingent and direct hire opportunities in private industries such as healthcare, insurance, banking, utilities, energy, manufacturing, federal and state government...

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Job Info

Location

Columbia, South Carolina, United States

Type

Permanent

Company Details

DP Professionals

3741 Landmark Drive
Suite 200
Columbia, South Carolina 29204 USA
www.dppit.com/