Application Administrator (Full Time)
Department: All Openings, Information Technology
Position Summary: The Application Administrators primary role will be to support, maintain, and upgrade INFOR LN and other enterprise software packages. This includes supporting the core Linux operating system environment as well as Windows based environments. The Administrator will be required to work with the users to troubleshoot and resolve issues as well as recommend and implement changes that will increase the efficiency of the all applications. The ideal candidate will have a working knowledge of large ERP environments
Essential Job Functions
Perform tuning and performance monitoring of applications.
Plan, test and implement application upgrades, from minor patch deployments to major version upgrades.
Manage, maintain and update the organizational structure for all user accounts, groups, roles, including tracking license usage.
Work with IT Team Members supporting all IT related issues from general user desktops to primary servers.
Establish user application/access and monitor their security authorizations.
Develop necessary modeling documentation and make available as needed.
Monitor the performance and manage the parameters to give fast responses to users.
Map and design application environment including the connectivity and dependencies of the applications
Participate in performance tuning activities
Install and test patch and fixes to application environment.
Write documentation for application procedures (shutdown, start up, etc.).
Control privilege and permission for access to applications.
Troubleshoot and provide assistance for users pertaining to Software access.
Follow and enforce change management processes
Support the Computing Services organization in the monitoring and administration of daily computer system activities.
Research information as needed through documentation, manuals, and online help via Internet.
Interface with software vendors to obtain information and support for problems, coordinate systems repair as required.
Research technical innovations and assist in planning for the future direction of the Company and department.
Continuously examine the processes and systems used in this function to improve the effectiveness and quality of the work done.
Perform other related duties as required.
Other duties as assigned.
Education and Experience
Requires a Bachelors degree with major course work in Information Science or a related field required, or equivalent combination of education and experience
Five years information technology system application administration in a large ERP environment
Experience with SQL databases and with Microsoft Server installation and administration
Experience in a Linux ORACLE database environment
General knowledge of computer technology and computer languages
Good understanding of data base theory and design principals
Working skills in system design and development
Organizational and basic project management skills are required to perform the duties of this position
