How youll help us Keep Climbing (overview & key responsibilities) Become a member of Delta’s World Class Domestic Pricing and Revenue Management team as a Domestic Revenue Management Analyst. Delta’s RM professionals are responsible for maximizing the revenue generated on each flight and customer segment by aligning passenger demand with willingness to pay to offer the optimal mix of fare products. Core to Delta’s industry-leading revenue results, each Analyst uses a rigorous, innovative set of demand management and competitive pricing strategies. Every Revenue Management Analyst blends the art of demand management with the science of analytical expertise to create the right price for each customer on every flight. As part of the department onboarding process, you will participate in a training cohort with the expectation of successful completion of the training courses and knowledge assessments.DOM PRM Team Functions:If placed in a Pricing role, you will monitor, initiate and communicate industry pricing actions including changes to fare levels, fare rules, policies, and pricing strategy execution Proactively manage Delta’s fare structure including prices and fare rules Identify and analyze spanet issues and trends, determining appropriate pricing actions, filing of actions, and post-audit assessment of actions If placed in an Inventory management role, you will be responsible for flight level revenue optimization by properly valuing our passengers and forecasting future demand levels Monitor and update the flight level demand forecasts through the analysis of historical and future booking trends, the pricing environment, industry capacity trends, the competitive landscape, and other factors Establish and maintain the flight level overbooking forecasts through the analysis of no-show behavior trends Use various and complex high-level dashboards, prescriptive to descriptive analysis, along with spanet specific data, to create an appropriate customer offer to best segment customers and maximize revenue Diagnose, interpret, and communicate basic spanet performance of revenue stats: LF, Yield, RASM, local vs. flow, drivers and actions Evaluate performance and post-departure trends to identify and leverage future opportunities while maximizing the revenue potential for each spanet Performing frequent ad-hoc analyses related to the assigned spanets Communicate spanet trends, updates, recommendations and overall performance results to Revenue Management leaders and key stakeholders within the Commercial team Provide technical support to other revenue management groups and both internal and external distribution channels and reporting Work cross-functionally with Inventory Management, Pricing, Network Planning, Alliances, Sales, Marketing, and other teams to ensure alignment on spanet level strategies
What you need to succeed (minimum qualifications) Detail-oriented, analytical ability are requiredStrong presentation, public speaking and written communication skills are requiredDemonstrate ability to manage the frequent spanet dynamic changes quickly and function in a high pace environmentMust be able to set priorities in a time sensitive environment based on revenue impact and be able to manage several responsibilities at onceMust be intellectually curious, interested in problem solving where multiple variables are impacting spanet performanceMust be able to work efficiently as part of a team and as an individual contributor, embracing diverse people, thinking and stylesGood working knowledge of Microsoft Office software is requiredConsistently makes safety and security, of self and others, the priorityHigh School diploma or GED equivalentMust be performing satisfactorily in current positionConsistently prioritizes safety and security of self, others, and personal data. Embraces diverse people, thinking, and styles. Possesses a high school diploma, GED, or high school equivalency. Is at least 18 years of age and has authorization to work in the United States.
What will give you a competitive edge (preferred qualifications) Familiarity with airline economic and industry experience preferred 1-5 years of relevant work experience (requirement differs by grade level) or Bachelors degree-Preferred major in Business, Finance, Economics, Marketing, or Statistics