Our Network Operations team works around the clock running United’s global operation, safely, reliably and efficiently. From dispatching and routing our fleet to coordinating with maintenance line planning and crew scheduling, this team makes caring connections with our internal customers and ultimately, United’s customers. From pushback to landing, the Network Operations team is the eyes and ears on the ground no matter where in the world your United flight takes you.

Job overview and responsibilities

This analyst has a passion for data and analytics with the willingness to dig deep into details as well as the ability to assess the big picture. This role will support AO NOC Optimization group in Uniteds Chicago headquarters by gathering data, conducting analyses, building and maintaining dashboards, executive reporting and assist in ad-hoc decision support. Excellent time management and communication skills are keys to success in this role as the role requires multi-tasking on several initiatives simultaneously.

• Build high-quality dashboards, tools and reports for NOC/AO leadership, eTeam, front-line management, and individual business teams throughout the organization
• Automate existing manual reports and processes to improve operational throughput
• Curate tables and views that serve as the "single source of truth" for Uniteds NOC/AO data
• Build predictive models and analyze results for dissemination of insights to United leadership
• Prepare presentations for United leadership and external stakeholders
• Design meaningful metrics that indicate operational health and inform operational decisions
• Document the data landscape, maintain an inventory of reports

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.