Job Title: Airport Customer Service RepresentativeJob DescriptionAs an Airport Customer Service Representative, you will be one of the first team members our customers meet upon arrival at the station. Your main responsibility is to provide customers with a seamless check-in experience, ensuring the
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Airport Customer Service Representative
Job Description:
Job Title: Airport Customer Service Representative

Job Description

As an Airport Customer Service Representative, you will be one of the first team members our customers meet upon arrival at the station. Your main responsibility is to provide customers with a seamless check-in experience, ensuring the lounge is impeccably maintained and fully stocked with amenities. You will need a keen attention to detail as you verify that all documents have been properly vetted, baggage screened, and customers are fit to fly. Additionally, when assigned, you may perform valet duties such as driving, parking, and retrieving customer vehicles, assisting customers during arrival and departure. Timeliness is crucial in this role, requiring strict adherence to time, attendance, and appearance standards.

Pay: $18/hr

Location: Gunnison, Colorado

Job Type: Contract

*MUST HAVE FLEXIBLE AVAILBILITY / OPEN SCHEDULE*

Responsibilities

  • Provide customers with an effortless and seamless check-in experience.
  • Ensure the lounge is in top condition and stocked with amenities.
  • Verify that all customer documents are properly vetted and baggage screened.
  • Ensure customers are fit to fly.
  • Perform valet duties, including driving and parking customer vehicles.
  • Assist customers in and out of their vehicles during arrival and departure.
  • Maintain strict adherence to time, attendance, and appearance standards.
Essential Skills
  • Strong attention to detail.
  • Customer service orientation.
  • Proficient in Microsoft Office.
  • Ability to lift up to 75 lbs.
  • Basic computer skills.
Additional Skills & Qualifications
  • Experience in customer service or hospitality within the service industry.
  • Experience in aviation customer service.
  • Experience in luggage service.
  • Ability to handle intermittent physical activity, including bending, reaching, and prolonged periods of standing.
Why Work Here?

Join a dynamic team where your contributions are valued and make a direct impact on customer satisfaction. Experience a supportive work environment that encourages growth and offers opportunities for advancement.

Work Environment

This position requires wearing multiple hats, including checking high-end clients in for scheduled flights and carrying luggage to planes for loading. The role involves both indoor and outdoor tasks, requiring physical activity such as bending, reaching, and standing for extended periods. Dress code and appearance standards must be maintained at all times.

Job Type & Location

This is a Contract position based out of Gunnison, Colorado.

Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Gunnison,CO.

Application Deadline

This position is anticipated to close on Jul 25, 2025.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Company Details
Aerotek
7301 Parkway Dr
Suite 2.131
Hanover, Maryland 21076 USA
www.aerotek.com/en/career-opportunities/aviation-and-airport-operations-jobs
403 Open Jobs Available
Aerotek Aviation, LLC is one of North America‘s largest employment resource of contract, contract-to-hire and direct placement assignments for specialized talent within the aviation industry. Our technical recruiters have the expertise to find you the...

Benefits:
Aerotek Aviation is your direct source to an impressive roster of Fortune 1000 client companies that are searching for employees with your professional skills and experience. Our industry-focused recruiters transform your career goals into actual job opportunities.
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Job Info
Location
Gunnison, Colorado, United States
Type
Contractor
Company Details
Aerotek
7301 Parkway Dr
Suite 2.131
Hanover, Maryland 21076 USA
www.aerotek.com/en/career-opportunities/aviation-and-airport-operations-jobs
403 Open Jobs Available
Aerotek Aviation, LLC is one of North America‘s largest employment resource of contract, contract-to-hire and direct placement assignments for specialized talent within the aviation industry. Our technical recruiters have the expertise to find you the...

Benefits:
Aerotek Aviation is your direct source to an impressive roster of Fortune 1000 client companies that are searching for employees with your professional skills and experience. Our industry-focused recruiters transform your career goals into actual job opportunities.

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