Description
As an Administration Officer, you will be responsible to provide a range of administrative, logistical and organizational support to the SVP / Commercial Department Head as well as the whole team. Manage and evaluate administrative requests from within the department and ensure all are within corporate guidelines, including but not limited to proposals, manpower movements (SRFs/ interviews/ SMAs), leaves/ duty travel requests, ticket rebate requests, agency-related queries/ proposals. To effectively support the preparation of reports and handles special projects related to the activities of the department.
Other key responsibilities are:
- Responsible to provide consistently reliable administrative support services to support Commercial Management in achieving the departments targets.
- Independently manage internal and external communications including handling all calls to SVP office in efficient and professional manner. To independently manage correspondence both with internal and external parties, based on guidelines, and outlines set by the SVP.
- To act as first point of contact for incoming queries from external and internal stakeholders. To record, filter, disseminate and communicate all incoming and outgoing matters to SVP taking follow-up action where appropriate.
- To act as the link between relevant Commercial department and other related QR departments as well as external stakeholders.
- To provide administrative support to the SVP including answering phones, distributing post, word processing, preparation of PowerPoint presentations, drafting of letters, electronic communications, minute taking, setting up and maintaining excel spreadsheets, data input into databases, management of databases, file management, diary management, photocopying, faxing, and any other related duties.
- Responsible for generating business documentation, including but not limited to report writing, presentation creation and spread sheet preparation and distribution.
- Responsible in ensuring that the structure, standards, processed and tools as defined by the company are in place and maintained.
- To assist in the maintenance and delivery of policies and procedures in the areas of human resources, health and safety.
- To make travel and hotel accommodation arrangements in line with agreed guidelines and procedures. Responsible for supporting the Line Manager and the department in delivering planned projects within a specified deadline, in terms of documentation, follow-ups, task coordination.
- Plan, organize and prioritize tasks in order to meet deadlines, as well as work with minimal supervision and attend meetings where required to record minutes, manage administration, assist with reports. To maintain the highest standard of professional conduct at all times with clients and colleagues.
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.
Qualifications
About You
We are looking for a passionate and experienced professional to join the Loyalty team.
- Minimum qualification of diploma, bachelor’s degree or equivalent qualification is essential.
- 3+ years of administration experience in a fast-paced environment.
- Previous experience of supporting senior management level is essential.
- Proven skills of building professional relationships and networking.
- Proven skills in decision making and problem solving.
- Advanced level skills attention to detail, planning and time management.
- Highly computer literate in Microsoft Office (Word, Excel, Access, PowerPoint and Outlook).
- Advanced English language skills.
- Previously demonstrated results of being solution focused.
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
How to Apply
If you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.
