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Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment

• Competitive compensation and benefits

• Defined benefit pension plan

• Opportunities for growth and development

• Flexible work arrangements

• Diverse and inclusive workforce

Language Requirements: Bilingual (English and French), in accordance with Civil Aviation Regulations and or Official Languages requirements in order to either provide services to clients, the Public and or, to supervise and provide services to employees in the official language of their choice.

In this role you will:

• Create, maintain and publish ATSL Policies, Standards, Processes and associated documentation related to the Training Governance Framework and Training Procedures Manual.

• Identify opportunities for process improvement and lead initiatives within the Training Governance Feedback Tracker.

• Change Management, manage and control all process changes, assessing impacts, obtaining approvals, creating plans, and ensuring clear communication to stakeholders.

• Monitor process variation through control charts and identify risks to reduce variation.

• Provide TGF training on quality standards and processes

• Assist in and facilitate RCA and CAP implementation. Conduct follows up of effectiveness on ATSL findings.

• Participate in Training Reviews and identify issues related to maintaining student progression.

• Support Quality Improvement Projects (QIP) using the PDCA methodology.

• Support the Approved Training Organization and drive compliance with regulations.

• Support Quality Control activities associated with CARs Compliance, ICAO Requirements and internal requirements.

• Support the group with respect to the financial aspects of business / project decision making and designs policies or programs to support the group.

What you bring:

• Graduation with a degree from a recognized university or a combination of education (such as a college certificate in a related field of study) and work experience.

• 5 years experience managing documents such as policies, standards, and processes, and preparing accurate, compliant documentation aligned with regulations, organizational standards, and procedures, including version control, template creation, access management, and archiving.

• 5 years’ experience in implementing learning processes and best practices.

• Experience in managing a project and knowledge of associated tools and processes.

• Experience in developing and managing SharePoint online (creating pages, managing metadata, etc)

• Ability to meet challenging parallel deadlines with frequent meetings.

How others describe you:

• Attention to detail and spotting inconsistencies.

• Strong analytical skills

• Excellent organizational skills and ability to handle and prioritize multiple tasks.

• Excellent communication skills (written/verbal) at all levels in the organization. 

• Exceptional results orientation with a high degree of personal initiative and very hands on, flexible and customer centric attitude.

• Demonstrated ability to collaborate and influence at all levels in a fast paced, multi-tasking, dynamic organization along with building consensus amongst stakeholders towards common goals and objectives.

• Ability to work across organizational boundaries and solve problems.  

• Ability to work with SMEs in fast-paced and dynamic environment as well as facilitate meetings.

• Proven ability to plan, organize and prioritize.

• Manage parallel projects related to improvement, processes and regulations.

Working Conditions:

• This position is located  at the Montreal ACC requiring minimum of three  day on site. 

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

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